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- Tasks: Help customers achieve home ownership through sales and support services.
- Company: Join a top 10 Great Place to Work in the UK, dedicated to diversity and inclusion.
- Benefits: Enjoy 34 days leave, health cash plans, and over 800 discounts on everyday items.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in property sales and marketing, with strong customer service skills required.
- Other info: Hybrid role with flexible working; minimum 2 days in the office.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hybrid working from our office at Liverpool Street, London, from home and onsite. Permanent, full time (37.5 hours per week).
We have a fantastic opportunity for you to join our Statutory Sales team, supporting our customers, both tenants and leaseholders, to achieve their home ownership goals. As a Home Purchase Executive (known internally by us as Statutory Sales Executive), you’ll meet our sales income and targets as you deliver a fantastic customer focused experience, promoting our home ownership services.
Typical day as a Statutory Sales Executive:
- Promoting and delivering Right to Buy, Right to Acquire and staircasing campaigns.
- Supporting customers and handling Right to Acquire and Right to Buy sales - end to end activities, progressing sales and achieving targets.
- Managing end to end staircasing transactions.
- Assessing potential customers' ability to purchase properties, guiding through the agreed approval process.
- Supporting with marketing and campaigns relevant to each sale, including resales, staircasing and statutory sales campaigns.
- Keeping accurate records on statutory sales and resales transactions, supporting monthly and annual reporting.
- Attending open days, launches and other sales activities.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!
You bring:
- A property sales and marketing background, with a minimum of a year’s experience in Right to Buy, Right to Acquire and Staircasing.
- Confidence to progress from start to finish.
- Superb customer service and interpersonal skills.
- An understanding of the mortgage process, financial assessments, intermediate, outright and affordable home ownership schemes.
- Comfortable working with digital marketing media or can quickly learn.
- Comfortable working with Salesforce.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team:
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details:
- 37.5 hours per week.
- You’ll manage your own diary.
- This is a hybrid role and you’ll spend a minimum of 2 days in the office, others working at home or across our property locations where required.
- Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.
A place where you belong:
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (includes bank holidays and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from ÂŁ1140 per annum.
- Over 800 high street discounts on groceries, holidays and days out.
- Generous pension scheme with life insurance of 3x salary.
See our full range of benefits on our website.
Home Purchase Executive employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Purchase Executive
✨Tip Number 1
Familiarise yourself with the Right to Buy and Right to Acquire schemes. Understanding these processes inside out will not only help you in interviews but also demonstrate your commitment to helping customers achieve their home ownership goals.
✨Tip Number 2
Network with professionals in the property sales industry, especially those who have experience with staircasing and statutory sales. Attend relevant events or webinars to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your Salesforce skills, as this is a key tool for managing customer interactions and records. Consider taking an online course or tutorial to enhance your proficiency, which will make you stand out as a candidate.
✨Tip Number 4
Prepare to showcase your customer service skills during the interview. Think of specific examples where you've gone above and beyond for clients, as this role heavily focuses on delivering a fantastic customer experience.
We think you need these skills to ace Home Purchase Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property sales and marketing, particularly focusing on Right to Buy, Right to Acquire, and staircasing. Use specific examples that demonstrate your customer service skills and ability to manage end-to-end transactions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping customers achieve their home ownership goals. Mention your understanding of the mortgage process and how your background aligns with the responsibilities of a Home Purchase Executive.
Showcase Your Interpersonal Skills: Since this role requires superb customer service and interpersonal skills, include examples in your application that illustrate how you've successfully interacted with clients or customers in previous roles.
Highlight Your Digital Proficiency: Mention any experience you have with digital marketing media and tools like Salesforce. If you're comfortable with technology, emphasise your ability to keep accurate records and produce reports, as these are key aspects of the role.
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you have a solid understanding of the Right to Buy, Right to Acquire, and staircasing processes. Brush up on your property sales and marketing knowledge, as well as the mortgage process, so you can confidently discuss these topics during the interview.
✨Showcase Your Customer Service Skills
As a Home Purchase Executive, you'll be dealing with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your interpersonal skills. Remember, they want someone who can connect with people!
✨Familiarise Yourself with Digital Tools
Since the role involves using technology for record-keeping and marketing, make sure you're comfortable with digital tools like Salesforce. If you haven't used it before, do some research or watch tutorials to get a basic understanding.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
