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- Tasks: Conduct surveys on properties, ensuring high standards of repairs and safety for customers.
- Company: Join a top-rated employer focused on meaningful change and innovation.
- Benefits: Enjoy 34 days leave, health cash plan, and a matching pension contribution.
- Why this job: Make a real impact in social housing while shaping your own work schedule.
- Qualifications: HND/HNC in construction or equivalent experience; knowledge of housing repairs essential.
- Other info: Flexible working environment with opportunities for career development and training.
The predicted salary is between 37000 - 37000 ÂŁ per year.
Working on our estates in the North East. Permanent, full time (37.5 hpw) cÂŁ37,000 per annum plus great benefits including Health Cash Plan saving you from ÂŁ1140 per annum.
Join us in our fantastic role of Home Condition Surveyor and support us to deliver on our customer promise through providing high standards of repairs and a safe place to live for our customers. You’ll carry out stock condition surveys across our rented properties covering the North East, using this survey data to inform our planned maintenance programme of repairs.
What You’ll Do
- Completing surveys of our properties, ensuring we have up-to-date records on the conditions of our housing stock including kitchens, bathrooms, roofs, and garden walls.
- Working closely with our Maintenance Surveyors to understand common defects and issues in our properties, collecting relevant data.
- Building great relationships with our customers, listening to their feedback.
- Helping drive sustainability, supporting our customers to manage their homes effectively through providing advice on energy usage in their properties.
- Assisting customers in raising any emergency repairs to ensure that their property and themselves are safe.
- Working collaboratively with colleagues across Home Group as well as contractors, checking repairs work has been completed on our customers' homes to a high standard.
Why join us
Join us and play a leading role in delivering meaningful change. With the freedom to innovate and the backing of a brilliant team, your work helps us achieve even more. Be part of one of the UK’s top 10 Great Places to Work!
You have
- An HND/HNC in a relevant construction discipline or equivalent professional experience.
- A good knowledge of stock condition surveys and using information and data to inform planned maintenance programmes.
- Knowledge of housing repairs, improvements, building regulations, and the housing health and safety rating system (HHSRS).
- Understanding of sustainability and its importance in social housing to inform the way you work.
- It would be great if you are already a registered energy assessor or if not, willing to become one with our support.
- An eye for detail, comfortable working on your own in our customers' homes and managing your own workload.
- A full current driving licence as you’ll travel and work from our estates. We’ll pay for your mileage at work.
The practical bits
We work Monday to Friday. The great news is that you’ll be able to shape your own diary. You’ll work mainly on our estates covering the North East with some days in our office in Newcastle, others working at home. You must be able to use technology for completing surveys and collecting robust data to inform others, completing online learning and collaborating with other colleagues. You’ll need a Basic DBS check done and we pay for that.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year.
- Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions, and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Career path with development and excellent training package.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility, and menopause support.
Click APPLY NOW to see our Home Condition Surveyor job description, find out about us and for help to apply. Roles can close early, so don’t wait.
Home Condition Surveyor employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Condition Surveyor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Group. Understand their values and how they support their customers. This will help you connect your experience with what they’re all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to stock condition surveys and housing repairs. Think about specific examples from your past work that showcase your skills and knowledge.
✨Tip Number 3
Show your passion for sustainability! Since this role involves advising customers on energy usage, be ready to discuss your understanding of sustainable practices in social housing and how you can contribute to that.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in working with Home Group.
We think you need these skills to ace Home Condition Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Home Condition Surveyor role. Highlight your relevant experience, especially in stock condition surveys and housing repairs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission. Be sure to mention any specific experiences that relate to sustainability and customer service.
Show Off Your Attention to Detail: As a Home Condition Surveyor, attention to detail is key. In your application, provide examples of how you've successfully managed data or completed surveys in the past. This will show us you’re the right fit for the job!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll find all the info you need about the role and our company. Don’t miss out – apply today!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on stock condition surveys and the specifics of housing repairs. Familiarise yourself with building regulations and the housing health and safety rating system (HHSRS). This knowledge will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Home Condition Surveyor, you'll be interacting with customers regularly. Prepare examples of how you've built relationships and listened to feedback in previous roles. Highlighting your communication skills will demonstrate that you can effectively support customers and work collaboratively with colleagues.
✨Be Ready to Discuss Sustainability
Sustainability is key in social housing, so be prepared to discuss how you can help customers manage their homes effectively. Think about any past experiences where you've promoted energy efficiency or sustainability practices, as this will align with the company's values.
✨Get Tech-Savvy
Since you'll be using technology for surveys and data collection, make sure you're comfortable with relevant tools and software. If you have experience with specific tech used in the industry, mention it during the interview. This will show that you're ready to hit the ground running!