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- Tasks: Lead and inspire teams to deliver exceptional person-centred services.
- Company: Join a top 10 Great Place to Work in the UK.
- Benefits: Enjoy 34 days leave, health cash plan, and career development.
- Why this job: Make a real difference while growing as a leader in a supportive environment.
- Qualifications: Strong people skills and experience in managing care environments.
- Other info: Flexible working hours and a focus on inclusion and wellbeing.
The predicted salary is between 28174 - 30804 ÂŁ per year.
Salary £28,174 to £30,804 per annum plus cash Health Plan and on‑call shift payment of £14.30 per session
Permanent, Full Time (37.5 hpw) West Yorkshire – Ravensthorpe, Mirfield and Batley
Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley, where you’ll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home.
What you’ll do:
- Lead, coach, and inspire your team to deliver person‑centred services, measured through KPIs, surveys, and performance outcomes.
- Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.
- Oversee health and safety checks, risk assessments, and accurate service records.
- Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.
- Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on‑call cover.
- Use technology confidently for planning, training, record‑keeping, and team collaboration.
Why join us:
This is more than a job; it’s your chance to make a real difference and grow as a leader in a workplace that truly cares. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Strong people skills to motivate, support growth, and challenge behaviours that don’t align with organisational values.
- A deep understanding of customer circumstances and a passion for advocacy.
- Experience of managing supported or care environments; experience in housing management is desirable.
- Experience in people management, including managing multiple services and/or managers.
The practical bits:
- A vehicle insured for business use (mileage reimbursed).
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave, pro‑rated (including bank holidays and a “me day”).
- Paid time off for volunteering.
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to ÂŁ1,140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.
Senior Services Manager in Heckmondwike employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Manager in Heckmondwike
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can demonstrate how your skills align with their mission of delivering person-centred services.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re a perfect fit.
We think you need these skills to ace Senior Services Manager in Heckmondwike
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Services Manager role. Highlight your experience in managing supported or care environments and how your people skills align with our values.
Showcase Your Leadership Skills: We want to see how you lead, coach, and inspire teams. Share specific examples of how you've motivated others and delivered person-centred services in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and relevant experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Home Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Services Manager. Familiarise yourself with person-centred services, safeguarding standards, and the importance of KPIs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and inspired teams in the past. Think about specific situations where you motivated your team or improved performance outcomes. This is your chance to demonstrate your strong people skills and how you align with the organisation's values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Practice responding to questions about managing risks, handling difficult situations, or balancing operational delivery with flexibility. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
