The following information aims to provide potential candidates with a better understanding of the requirements for this role.
About the role
Salary £26,300per annum and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team inNorthamptonshire providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
What youll do
Be visible and proactive on our estates to build strong links with our communities
Support housing managers with their patches to improve neighbourhoods
Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site
Complete and record routine safety checks in buildings and communities
Keep admin up to date, including records, ordering and arranging payments for works
Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role.
You have
A positive, can-do attitude, stay organised and take initiative
A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners
Knowledge of housing management and housing law, universal credit is a bonus, not a must
The ability to use technology to navigate our systems and update customer records
An appreciation that this is a role where youll spend much of your time lone working in our local estates.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Covering the Kettering, Northampton and Milton Keynes area, you'll work from home two days per week and spend three days per week supporting customers in the community. xgikmsk
There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that
Please click on the apply button to read the full job description
Community Housing Assistant in Hardingstone employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
