Lead Support Worker in Guildford

Salary £27,500 - 31,201, depending on experience. Permanent, full time (37.5 hpw), 9-5, Monday to Friday Guildford, Cyrenian House. Working across our Move-On properties in Guildford.

Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help homeless people with complex needs live more independently and move on. No two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do:

• Lead support planning and coordinate case work to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with tasks like budgeting, benefit claims and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on to more independent housing

Why join us:

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters, and be part of one of the UK’s Great Places to Work, join us!

You have:

• Passion and experience in supporting others ideally in a supported housing setting.
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• Understand the issues of homelessness and the challenges people face.

Stronger together:

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits:

Our supported accommodation is in Guildford, and this is a service based role. You will manage your own diary. You will work from an office base at our Guildford hostel but your customer group will be living in our 4 dispersed houses close by, preparing to move on. Although you will lone work, you will be part of the team with the hostel colleagues. You need an Enhanced with barring list (we pay). A vehicle is not required but can be useful. You will need to be insured for business use and have a full licence, we’ll pay for any business mileage.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Find out more. Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk.