At a Glance
- Tasks: Support vulnerable customers with budgeting, cooking, and activities like board games and walking groups.
- Company: Join Home Group, one of the UK's largest housing providers, making a real difference in people's lives.
- Benefits: Enjoy flexible hours, weekly pay, holiday pay, and access to over 800 discounts.
- Why this job: Make an impact while working in a supportive team that values diversity and personal growth.
- Qualifications: Experience supporting vulnerable people and a positive, caring attitude are essential.
- Other info: Work across various locations in Hampshire and enjoy a culture that celebrates individuality.
Flexible Bank Support Coordinator
Pay £13.21 per hour
Casual / Flexible Work, hours to suit you
Bath
We can’t offer a CoS for this role
Home, a place where you belong
Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers while picking and choosing the shifts you want to work.
What’s in it for you?
- We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
- This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked.
- After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
- You’ll get access to our excellent learning portal to develop your skills further!
- We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
What you’ll do
- Work with the team to deliver person‑centred support for our customers
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
- Work with multi‑agency teams to safeguard and empower our customers
- Support customers with daily tasks like budgeting, cooking and attending appointments
- Help customers build independence and prepare for their move‑on into the community
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Flexibility to work at short notice, as you’ll be the one picking your next shift
- Confidence to work in different services, locations or teams and get on with colleagues
- Passion and experience in supporting others, ideally in a supported housing setting
- Previous experience of working with support plans, recording and using information concisely and effectively
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- We’ll discuss your preferred working days and shift pattern with you during recruitment.
- Shifts may include early, late, weekend, or night working depending on the service.
- Although you may pick up flexible work nights / lone work, we get together regularly for training sessions and team meetings.
- An Enhanced Disclosure and Barring Service (DBS) check is required, and we will cover the cost.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
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Flexible Bank Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Bank Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable people. Understanding their challenges and how to support them effectively will make you stand out as a candidate who truly cares.
✨Tip Number 2
Network with current or former employees of Home Group. They can provide valuable insights into the company culture and what it takes to succeed in the role of a Bank Support Coordinator.
✨Tip Number 3
Be prepared to discuss your flexibility and availability during the interview. Highlighting your willingness to work various shifts will show that you are a great fit for this casual role.
✨Tip Number 4
Demonstrate your tech-savviness by mentioning any experience you have with creating or updating support plans. This will reassure the hiring team that you can handle the administrative aspects of the job.
We think you need these skills to ace Flexible Bank Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable people. Emphasise any previous roles where you worked with support plans or in community settings, as this will resonate with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your flexibility in working hours. Mention specific examples of how you've made a difference in previous roles to demonstrate your caring attitude.
Highlight Relevant Skills: Clearly outline your skills that match the job requirements, such as teamwork, communication, and adaptability. Mention your ability to use technology for creating and updating support plans, as this is crucial for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Home Group
✨Show Your Flexibility
Since the role requires flexibility in picking shifts, be prepared to discuss your availability and how you can adapt to different working hours. Highlight any previous experiences where you successfully managed changing schedules.
✨Demonstrate Your People Skills
As a Bank Support Coordinator, you'll be working closely with vulnerable customers. Share examples of how you've effectively communicated and built rapport with individuals in past roles, showcasing your caring attitude.
✨Familiarise Yourself with Support Plans
The job involves working with support plans and recording information. Brush up on your knowledge of these processes and be ready to discuss any relevant experience you have in this area during the interview.
✨Emphasise Your Team Spirit
You'll be part of a supportive team, so it's important to convey your ability to work collaboratively. Talk about times when you've contributed to a team environment and how you value teamwork in achieving common goals.