Flexible Bank Housing Management Coordinator

Flexible Work, hours to suit you. Pay £13.21 per hour, and we offer great benefits.

Home, a place where you belong. Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers – and be part of our flexible bank of Housing Management Coordinators.

You’ll provide housing management services, supporting customers to manage and maintain their tenancies and rent accounts, while choosing the shifts you want to work.

Typical shift as a bank Housing Management Coordinator:

• Working with our independent living over 55s customers.
• Supporting customers with housing benefit claims and preparing rooms for new tenants.
• Ensuring our customers' properties are homes they can be proud of by engaging and involving them in their tenancies.
• Working with the team to ensure health and safety compliance and maintenance standards are met.

Rest assured, wherever you work, we will support you all the way! Imagine going home each day knowing you helped change our customers' lives for the better. You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring:

• Enjoyment working with a range of customers and supporting them with their housing needs.
• Flexibility to work at short notice, as you’ll pick your shifts.
• You’re a people person, confident working across different services, locations, and teams.
• Ideally, experience in supported housing or a housing-related background, with a positive, can-do attitude.
• Knowledge of re-letting rooms, rent collection, and tenancy management.
• The ability to work independently and positively influence people from diverse backgrounds.

Our team:

You’ll join our wider services in the Central region, with shifts in Harlow and Epping, Essex, working with our independent living over 55 customers. We are a supportive team with hobbies including travel, gardening, neurodiversity, and dogs.

Job details:

• Work across Essex, including Harlow and Epping.
• Use technology for risk assessments, customer info, mandatory learning, and communication.
• A vehicle insured for business purposes is required; mileage will be paid.
• An Enhanced DBS check is required; we will cover the cost.

A place where you belong:

We celebrate diversity and support all colleagues to be their authentic selves through internal networks and allies. Together, we make Home Group a great place to work!

What’s in it for you?

• We are a living wage employer, ensuring fair pay for all hours worked, plus holiday pay.
• Weekly pay, with pay in arrears.
• Access to discounts on groceries, holidays, and days out through our shopping scheme.
• Use our learning portal to develop your skills.
• Opportunity to apply for other roles within Home Group.
• We value colleagues’ wellbeing; we are ranked as the 10th best place in the UK for wellbeing.