At a Glance
- Tasks: Support customers with tenancy management and ensure their homes are safe and well-maintained.
- Company: Join a top-rated workplace focused on inclusion and wellbeing.
- Benefits: Enjoy 34 days leave, flexible hours, and access to 800+ discounts.
- Other info: Great training and support from friendly colleagues in a dynamic environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and a proactive, positive attitude.
The predicted salary is between 27500 - 27500 € per year.
Pay £14.06 per hour (£27,500 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5hrs) Monday to Friday 9-5pm in Falmouth and Camborne.
This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you’ll do:
- Making sure that our customers' properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us:
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!
You have:
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits:
- Monday to Friday 9-5pm. Flexible working hours (or we’re open to agreeing a work pattern with you).
- Based at our service in Falmouth you’ll spend your time travelling around the properties in our Falmouth and Camborne patch.
- Falmouth or Camborne as a base, to be discussed at interview.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave, rising to 39 (including bank holidays and a “me day” to use for whatever you fancy).
- 800+ discounts on shops, holidays, days out, tech and more.
- Instant pay access with Stream.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Top 20 in the UK for Wellbeing.
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply and for all our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Housing Management Coordinator in Falmouth employer: Home Group
At Home Group, we pride ourselves on being more than just an employer; we are a community where every team member is valued and supported. As a Housing Management Coordinator in the beautiful locations of Falmouth and Camborne, you will enjoy flexible working hours, comprehensive training, and a strong focus on employee wellbeing, all while making a meaningful impact in the lives of our customers. With generous leave, competitive pay, and a commitment to diversity and inclusion, this is a fantastic opportunity to grow your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in Falmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during the interview!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housing management and how you can support customers.
✨Tip Number 3
Show your passion for helping others! In your interview, share specific examples of how you've positively impacted tenants in the past. This will demonstrate your commitment to making a difference and align with the values of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Management Coordinator in Falmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Show Your Passion:Let us know why you’re excited about this position! Share your enthusiasm for helping customers and making a difference in their lives. A genuine passion can really make your application stand out.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Management Coordinator. Brush up on tenancy support, housing benefit claims, and the importance of health and safety compliance. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed a housing caseload or dealt with landlord duties. Highlight any situations where you’ve positively influenced customers or colleagues, as this aligns perfectly with the team-oriented culture they value.
✨Demonstrate Your Initiative
Be ready to discuss times when you took the lead on a project or task. They’re looking for someone who can work independently and proactively. Share how you’ve organised your workload or tackled challenges head-on to show you have that 'can do' attitude.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or specific challenges the role might face. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it’s a great way to engage with your interviewers!
