At a Glance
- Tasks: Monitor CCTV, assist customers, and respond to incidents during night shifts.
- Company: Home Group in Exeter, a supportive team focused on safety and security.
- Benefits: Earn £13.45 per hour, health cash plan, generous leave, and pension contribution.
- Other info: Join a team where your efforts truly matter!
- Why this job: Make a real difference while ensuring the safety of our buildings at night.
- Qualifications: Dedication to customer service and ability to respond effectively to incidents.
The predicted salary is between 27800 - 27800 £ per year.
Home Group in Exeter is seeking a dedicated Housing Concierge to ensure the safety and security of our buildings during the night. The position involves monitoring CCTV, assisting customers, and responding to incidents during night shifts.
Earn £13.45 per hour with excellent benefits, including health cash plan, generous leave, and pension contribution. Join a supportive team where you can make a real difference!
Night Housing Concierge - Security & Guest Support in Exeter employer: Home Group
Home Group in Exeter is an exceptional employer, offering a supportive work culture where your contributions truly matter. With competitive pay of £13.45 per hour, comprehensive benefits including a health cash plan and generous leave, as well as opportunities for personal and professional growth, you will find a rewarding career path here. Join us to be part of a team that prioritises safety and customer support while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Night Housing Concierge - Security & Guest Support in Exeter
✨Tip Number 1
Make sure to research Home Group and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit into their culture.
✨Tip Number 2
Practice your responses to common interview questions related to security and guest support. We want you to feel confident when discussing your experience with monitoring CCTV and handling incidents.
✨Tip Number 3
Network with current or former employees of Home Group if you can. They can provide insider tips on what the team is like and what qualities they value in a Housing Concierge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Night Housing Concierge - Security & Guest Support in Exeter
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, let us know why you're passionate about safety and security. Share any relevant experiences that highlight your commitment to keeping people safe, especially during night shifts.
Highlight Customer Service Skills:As a Housing Concierge, you'll be assisting customers regularly. Make sure to showcase your customer service skills in your application. We want to see how you can make a positive impact on our guests' experiences!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Home Group
✨Know Your Role
Make sure you understand the responsibilities of a Night Housing Concierge. Familiarise yourself with the importance of safety and security in residential buildings, and be ready to discuss how your skills can contribute to monitoring CCTV and assisting customers effectively.
✨Showcase Your Customer Service Skills
This role involves interacting with guests, so be prepared to share examples of how you've provided excellent customer support in the past. Highlight any experience you have in handling incidents or resolving conflicts, as this will demonstrate your ability to manage challenging situations.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security and guest support. Think about how you would respond to various incidents, such as a disturbance or a medical emergency. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, and what a typical night shift looks like. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
