Estate Liaison: Customer-First Maintenance & Service(Hybrid)

Estate Liaison: Customer-First Maintenance & Service(Hybrid)

Full-Time 32262 - 32262 £ / year (est.) No working from home possible
Home Group

At a Glance

  • Tasks: Oversee maintenance works and resolve customer issues across Kent and Sussex.
  • Company: Home Group, dedicated to making a real impact in the community.
  • Benefits: Competitive salary, health cash plan, pension contributions, and flexible working options.
  • Other info: Full-time role with negotiable salary based on skills and experience.
  • Why this job: Join a team that prioritises customer satisfaction and community impact.
  • Qualifications: Strong problem-solving skills and a commitment to quality standards.

The predicted salary is between 32262 - 32262 £ per year.

Home Group is seeking a dedicated individual to oversee maintenance works across Kent and Sussex. The role involves resolving customer issues and ensuring quality standards are met while making a real impact in the community.

This full-time role offers a salary of circa £32,262 per annum, negotiable based on skills and experience. The position includes a health cash plan, pension contributions, and flexible working options.

Estate Liaison: Customer-First Maintenance & Service(Hybrid) employer: Home Group

Home Group is an excellent employer that prioritises a customer-first approach while fostering a supportive and flexible work culture. With competitive benefits such as a health cash plan and pension contributions, employees are encouraged to grow and make a meaningful impact in the Kent and Sussex communities. The hybrid working model allows for a balanced work-life integration, making it an attractive place for those seeking rewarding employment.

Home Group

Contact Details:

Home Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Estate Liaison: Customer-First Maintenance & Service(Hybrid)

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to customer service and maintenance, so you can show how you align with their mission during your chat.

Tip Number 3

Practice your responses to common interview questions, especially those related to problem-solving and customer service. We want you to feel confident and ready to showcase your skills!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Estate Liaison: Customer-First Maintenance & Service(Hybrid)

Customer Service Skills
Problem-Solving Skills
Quality Assurance
Communication Skills
Project Management
Attention to Detail
Community Engagement

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for putting customers first. Share examples of how you've gone above and beyond to resolve issues or improve service in previous roles.

Highlight Relevant Experience:Make sure to showcase any experience you have in maintenance or service roles. We want to know how your skills align with the responsibilities of overseeing maintenance works across Kent and Sussex.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and qualifications, so we can easily see why you’d be a great fit for the role.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Home Group

Know Your Stuff

Make sure you understand the role of an Estate Liaison and what it entails. Familiarise yourself with maintenance processes and customer service principles, especially in the context of community impact. This will show your genuine interest and readiness to tackle the challenges of the job.

Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've successfully resolved customer issues or improved service quality. Be ready to discuss how you can apply these skills to ensure high standards in maintenance works across Kent and Sussex.

Emphasise Your Community Focus

Since this role makes a real impact in the community, be prepared to talk about your understanding of community needs and how you can contribute positively. Share any relevant experiences that highlight your commitment to customer-first service.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready that demonstrate your interest in the company and the role. Inquire about their current projects in Kent and Sussex or how they measure success in customer satisfaction. This shows you're engaged and thinking ahead.