About the role
Salary £28,940 per annum and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team in North London. Providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
What you'll do
• Be visible and proactive on our estates to build strong links with our communities
• Support housing managers with their patches to improve neighbourhoods
• Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site
• Complete and record routine safety checks in buildings and communities
• Keep admin up to date, including records, ordering and arranging payments for works
Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work! We can't offer a CoS for this role.
You have
• A positive, can-do attitude, stay organised and take initiative
• A real passion for delivering excellent customer service and a genuine desire to help your customers.
• Confidence working collaboratively with colleagues in other parts of the business and external partners
• Knowledge of housing management and housing law, universal credit is a bonus, not a must
• The ability to use technology to navigate our systems and update customer records
• An appreciation that this is a role where you'll spend much of your time lone working in our local estates.
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Where they will work e.g. hybrid role with minimum 2 days in the office, 3 days working at home and regular visits an our estates. You'll work across our North London patch, covering Barnet (including the Douglas Bader Park regeneration estate), Harrow and Brent.
• Temporary (6 months), full time (37.5 hpw). There may be some flexibility to adapt your wor...
Community Housing Assistant (Premium) in East Kilbride employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
