Deputy Manager (CQC)

Deputy Manager (CQC)

West Bromwich Full-Time 23800 - 25000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a support team to deliver high-quality care for individuals with mental health challenges.
  • Company: Home Group is a leading provider of housing and care services in the UK.
  • Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday purchases.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience with complex needs and knowledge of CQC regulations are essential.
  • Other info: Join a top-rated workplace that values diversity and personal growth.

The predicted salary is between 23800 - 25000 ÂŁ per year.

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Aviary House, Solihull

Permanent, full time (37.5 hpw)

Salary ÂŁ28,050 to ÂŁ29,708 depending on experience plus brilliant benefits including Health cash plan

Brilliant outcomes through integrated health, housing and care. That’s when it hits home.

You have a chance to be part of something brilliant at Home Group, where clinical interventions work hand in hand with daily support. This means we’re not providing your traditional supported housing services but rather trailblazing the way in delivering brilliant long-term outcomes for vulnerable people through integrated health, housing and care.

Typical day as a Deputy Manager

  • You will work with a wider team including a Registered Manager, Mental health practice lead, Referral worker, Support coordinators and Support workers.
  • You’ll lead a support team to ensure that high quality individualised care is delivered which ensures safety and great quality of life. You will support customers and their families to transform lives and build independence.
  • Our customers all have a primary diagnosis of mental health. And are supported by the team at Aviary House to complete their daily living activities and fulfil their aspirations. Whether that is providing some support to a customer to access the community or supporting a customer to fulfil an aspiration such as playing a game of golf.
  • As the Deputy Manager you will be a compassionate and knowledgeable leader ensuring the delivery of a high-quality, cost-effective person-centred service in line with CQC single assessment framework. Your support team will deliver care to a small group of customers with complex needs delivering support guided by the Registered Manager and Mental health Practice lead.
  • You will play a key role in monitoring quality and outcomes data with the Registered Manager to evidence compliance and best practice aligned with regulatory requirements.

Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK.

A Bit About You

  • You’ll have an excellent understanding of relevant regulatory policies and procedures, including fundamental standard regulations such as NICE guidelines and CQC regulations. You will also have experience of working with individuals with complex presentations and behaviours of concern.
  • You\’re used to embedding a culture of strong communication and reflective practice. We will support you to lead, manage and govern your team, assuring the delivery of high-quality, person-centred care. You will ensure the competence of your team through a process of observation and assessment, coaching, mentoring and directing as required.
  • You\’ll support our customers in their own homes; therefore, you\’ll need to have a current driving licence and access to your own vehicle for work and we\’ll pay for your mileage.

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

A Bit About Us

  • We’re Home Group one of the UK’s biggest providers of high-quality housing and care and support services.
  • We have a wealth of expertise and deliver a wide range of specialist and support services to people with complex health and social care needs.
  • We recognise the diverse needs communities have and provide a team of specialists and clinicians within our business, supporting the NHS’s commitment to improving health and wellbeing through innovative new models of care.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
  • Health cash plan saving you from ÂŁ1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
  • Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
  • Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Deputy Manager Job description, find out aboutus and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Work Locations

Birmingham (Aviary House)

Closing Date

  • Sep.25, 11:59:00 PM

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Non-profit Organizations

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Deputy Manager (CQC) employer: Home Group

Home Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 34 days of leave, a health cash plan, and extensive discounts, employees are empowered to thrive both personally and professionally while making a meaningful impact in the lives of vulnerable individuals in Solihull.
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Contact Detail:

Home Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager (CQC)

✨Tip Number 1

Familiarise yourself with the CQC regulations and NICE guidelines. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to high-quality care.

✨Tip Number 2

Network with professionals in the mental health sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss specific examples of how you've led teams in delivering person-centred care. Highlighting your leadership experience and ability to manage complex cases will set you apart from other candidates.

✨Tip Number 4

Research Home Group's values and recent initiatives. Showing that you align with their mission and understand their approach to integrated health and housing will make a strong impression during your application process.

We think you need these skills to ace Deputy Manager (CQC)

Understanding of CQC regulations
Knowledge of NICE guidelines
Experience with complex mental health presentations
Leadership and team management
Person-centred care delivery
Strong communication skills
Reflective practice
Coaching and mentoring abilities
Quality monitoring and compliance
Data analysis for outcomes measurement
Empathy and compassion
Problem-solving skills
Driving licence and access to a vehicle
Enhanced DBS check

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Deputy Manager (CQC) position. Highlight your relevant experience in managing care teams and working with individuals with complex needs.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of CQC regulations and your ability to deliver high-quality, person-centred care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals and your leadership capabilities. Use specific examples from your past experiences to demonstrate how you can contribute to Home Group's mission.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Home Group

✨Understand CQC Regulations

Make sure you have a solid grasp of the Care Quality Commission (CQC) regulations and fundamental standards. Be prepared to discuss how your experience aligns with these guidelines and how you can ensure compliance in your role.

✨Showcase Your Leadership Skills

As a Deputy Manager, you'll be leading a team. Highlight your leadership experience, particularly in managing teams that support individuals with complex needs. Share specific examples of how you've successfully guided a team in delivering high-quality care.

✨Demonstrate Compassion and Empathy

This role requires a compassionate approach to supporting customers with mental health challenges. Be ready to share stories that illustrate your ability to connect with individuals on a personal level and how you've made a positive impact on their lives.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past experiences where you had to navigate challenging situations and be ready to explain your thought process and outcomes.

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