At a Glance
- Tasks: Support customers in managing their tenancies and ensure homes are safe and well-maintained.
- Company: Join a caring team dedicated to making a difference in housing.
- Benefits: Earn £14.06 per hour, enjoy health benefits, and work full-time with a supportive environment.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real impact by helping others secure long-term accommodation.
- Qualifications: Strong communication skills and a passion for helping people.
The predicted salary is between 27500 - 27500 € per year.
Pay £14.06 per hour (£27,500 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5hrs) Monday to Friday 9-5pm in Falmouth and Camborne.
This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you'll do:
- Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us:
This is more than a job, it's ...
Housing Management Coordinator in Cornwall employer: Home Group
Join our dedicated team in Falmouth and Camborne, where we prioritise a supportive work culture that values employee growth and community impact. As a Housing Management Coordinator, you'll enjoy competitive pay, a Health Cash Plan, and the opportunity to make a real difference in the lives of our customers by ensuring their homes are safe and well-maintained. We believe in fostering a workplace where every team member feels valued and empowered to contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in Cornwall
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to tenancy support and think of examples from your experience that align with their mission. This will show them you're genuinely interested!
✨Tip Number 3
Practice common interview questions related to housing management. Think about how you would handle situations like helping customers with housing benefit claims or dealing with maintenance issues. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of our customers.
We think you need these skills to ace Housing Management Coordinator in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housing management or customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their tenancies and how you can contribute to making their homes safe and well-maintained.
Showcase Your Communication Skills:As a Housing Management Coordinator, communication is key. In your application, give examples of how you've effectively engaged with customers or resolved issues in the past. We love seeing those interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you understand the role of a Housing Management Coordinator inside out. Familiarise yourself with tenancy support, housing benefit claims, and health and safety compliance. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your People Skills
This role is all about engaging with customers, so be ready to demonstrate your communication skills. Think of examples where you've successfully supported others or resolved conflicts. Highlighting your ability to connect with people will make you stand out.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult tenant or managing a void property. Prepare some scenarios from your past experience that showcase your problem-solving skills and your approach to customer service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team, the company culture, or future projects. This shows you're engaged and interested in more than just the job itself. It’s a great way to leave a lasting impression!
