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For Companies At a Glance
- Tasks: Monitor CCTV, greet visitors, and support customers in a vibrant community.
- Company: Join Home Group, one of the UK’s top 10 Great Places to Work!
- Benefits: Earn ÂŁ12.60 ph, enjoy health cash plans, and 34 days leave.
- Why this job: Make a real difference while working in a supportive and inclusive environment.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Flexible night shifts with regular daytime team meet-ups.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Earn ÂŁ12.60 ph or Salary ÂŁ24,638 pa and great benefits including Health Cash Plan. Permanent, Full time (37.5 hpw). Camborne, Cornwall. Job available to start on 1st April 2026.
Home, a place where you belong.
Responsibilities
- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network isn’t around to help.
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You bring
- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
Job details
Based at our service in Camborne, Cornwall. Working a rolling rota between the hours of 8pm and 6am. Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings. Able to use technology to monitor CCTV, update records and communicate with colleagues. You’ll need an Enhanced DBS check (we pay for it).
What’s in it for you?
- 34 days leave increasing to 39 (including bank hols and a “me day”).
- Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. For reasonable adjustments at recruitment@homegroup.org.uk
Housing Concierge in Cambourne employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Cambourne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your calmness under pressure and your communication skills, as these are key for the Housing Concierge role.
✨Tip Number 3
Dress the part! Even if it's a night shift, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housing Concierge in Cambourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Concierge role. We want to see how you can bring calm under pressure and great communication skills to our team!
Show Your Passion: Let us know why you're passionate about supporting others. Whether it's personal or professional experience, sharing your story can really make your application stand out. We love seeing genuine enthusiasm for the role!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the job. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Concierge. Familiarise yourself with tasks like monitoring CCTV, greeting customers, and handling incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since great communication is key for this position, prepare examples from your past experiences where you've effectively communicated under pressure. Think about times when you had to support someone or resolve a conflict, as these stories will highlight your suitability for the role.
✨Demonstrate Calmness Under Pressure
The job requires you to handle incidents calmly and fairly. Be ready to discuss how you've managed stressful situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and illustrate your ability to stay composed when things get tough.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how they handle anti-social behaviour. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
