Support Coordinator in Camborne

Salary £25,838 pa, / Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140. Permanent, full time (37.5 hpw), flexible working in Camborne, Roskear, and outreach in the old Penwith area with expectation you may sometimes be required to work in another office e.g. Rosehill.

We can’t offer a CoS for this role.

Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do:

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.
• You support adults with social care needs in a residential home, sometimes helping in other homes or out in the community.

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have:

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
• Experience assessing referrals and coordinating support.
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach.
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage.
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.

Flexible working hours (we’re open to agreeing a work pattern with you). Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Some weekend work may be required on a rotated basis, but we ask for volunteers first. We don’t work Bank Holidays. After your probationary period you will have the opportunity to become an out of hour’s On-Call responder (paid at £50 for the first hour or part of the hour then at your usual rate of pay should the call out take longer). Although you’ll lone work some of the time, we do get together regularly for training and team meetings. You need an Enhanced with barring list (we pay).

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Instant pay access with Stream.
• Matching pension contribution (up to 7% and life insurance of 3x basic salary).