Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage referrals and provide top-notch customer service to help our community thrive.
- Company: Join a leading organisation recognised as one of the UK's top 10 Great Places to Work.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Passion for customer service, strong admin skills, and experience in supported housing preferred.
- Other info: Flexible hours with opportunities for extra shifts and volunteering time off.
The predicted salary is between 25838 - 25838 ÂŁ per year.
Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum) and great benefits including Health Cash Plan.
On Call Emergency Responder Shifts available on a voluntary basis if you want to earn some extra money.
Permanent, Full Time (37.5 hpw) Camborne, Cornwall.
We have a fabulous opportunity for you to join our awesome Outreach team. We support our brilliant customers in the community who have Complex Needs. We help our customers to learn the skills to live more independently and live healthier, happier lives.
What you’ll do:
- Handle referrals from start to finish, ensuring referrals go to the correct service and signposting to other agencies.
- Provide great customer service to referrers, customers, commissioners and colleagues.
- Promote the services so more people can access them.
- Provide administrative support to services and management making sure tasks and reports are done properly and on time.
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Passion for customer service and energy for helping.
- Ability to work on your own initiative, building effective relationships with partner agencies.
- Confidence using tech and ability to handle admin with ease.
- Experience in supported housing/admin environment.
You’ll work 9-5 Monday to Friday, occasional evening or weekend work may be required to meet customer needs.
You’ll need an Enhanced DBS with barring list check – we pay for it.
You need to be able to drive and have access to your own vehicle insured for business purposes – we pay for on the job mileage.
What’s in it for you?
- 34 days leave (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out.
- Instant pay access with Stream.
- Matching pension contributions (up to 7% and life insurance of 3x basic salary).
Referral Coordinator in Camborne employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Coordinator in Camborne
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Referral Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your passion for customer service and admin skills. Engage with relevant content and connect with people in the industry to boost your visibility.
✨Tip Number 3
Prepare for interviews by practising common questions related to referral coordination and customer service. Think about examples from your past experiences that showcase your ability to handle referrals and build relationships with partner agencies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our awesome Outreach team. Don’t miss out on this fab opportunity!
We think you need these skills to ace Referral Coordinator in Camborne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Referral Coordinator role. Highlight your passion for customer service and any relevant experience in supported housing or admin environments. We want to see how you can bring your unique skills to our awesome Outreach team!
Showcase Your Tech Skills: Since confidence using tech is key for this role, don’t forget to mention any software or tools you’re familiar with. Whether it’s managing referrals or handling admin tasks, let us know how you’ve used technology to make your work easier and more efficient.
Demonstrate Your Initiative: We love candidates who can work independently and build effective relationships. Share examples of how you've taken the initiative in previous roles, especially when it comes to collaborating with partner agencies or providing exceptional customer service.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm for joining our team and making a real difference in the community!
How to prepare for a job interview at Home Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Referral Coordinator. Familiarise yourself with handling referrals, customer service expectations, and the importance of signposting to other agencies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing great customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your passion for helping others, which is key for this position.
✨Be Ready to Discuss Tech Savviness
The job requires confidence in using technology and handling admin tasks. Brush up on any relevant software or tools you might need to use. Be prepared to discuss how you've used tech in previous roles to improve efficiency or communication, as this will show you can handle the administrative side of things with ease.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team dynamics, training opportunities, or how success is measured in the role. Thoughtful questions can leave a lasting impression and demonstrate your enthusiasm for joining their awesome Outreach team.
