At a Glance
- Tasks: Ensure customer safety and building security during night shifts.
- Company: Join Home Group, one of the UK's top 10 Great Places to Work!
- Benefits: Earn £12.60 ph, enjoy health cash plans, and 34 days leave.
- Other info: Regular daytime training and team meetings included.
- Why this job: Make a real difference while working nights in a supportive environment.
- Qualifications: Calm under pressure with strong communication skills.
The predicted salary is between 24638 - 24638 £ per year.
Earn £12.60 ph or Salary £24,638 pa and great benefits including Health Cash Plan.
Permanent, Full time (37.5 hpw) in Camborne, Cornwall.
JOB AVAILABLE TO START ON 1ST APRIL 2026.
We can’t offer CoS for this role.
Home, a place where you belong. Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!
Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
Typical shift:
- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network isn’t around to help!
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You bring:
- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Based at our service in Camborne, Cornwall. Working a rolling rota between the hours of 8pm and 6am. Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings.
Able to use technology to monitor CCTV, update records and communicate with colleagues. You’ll need an Enhanced DBS check done (we pay for it).
What’s in it for you?
- 34 days leave increasing to 39 (including bank hols and a “me day”).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Housing Concierge in Camborne employer: Home Group
Home Group is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as a Community Housing Assistant in Northamptonshire. With a strong focus on training and support, employees are empowered to make a meaningful impact in their communities while enjoying a collaborative and friendly work culture. The competitive salary and benefits, including a Health Cash Plan, further enhance the rewarding experience of being part of a team dedicated to improving neighbourhoods and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge in Camborne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Home Group's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Housing Concierge, you'll need to be calm and clear under pressure. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with responding to incidents.
✨Tip Number 3
Show off your passion for helping others! During your interview, share personal stories or experiences where you've supported someone in need. This will highlight your dedication and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Housing Concierge in Camborne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to vulnerable customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we’re looking for great communication skills!
Tailor Your Application:Make sure to tailor your application specifically for the Housing Concierge role. Mention how your past experiences align with the responsibilities listed in the job description, like monitoring incidents or working with colleagues to manage anti-social behaviour.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Concierge. Familiarise yourself with the key tasks like monitoring CCTV, greeting customers, and managing incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires great communication skills, think of examples from your past experiences where you've effectively communicated under pressure. Be ready to discuss how you would handle difficult situations calmly and sensitively, as this will be crucial for the job.
✨Demonstrate Your Passion for Helping Others
The job is all about supporting vulnerable customers, so share your passion for helping others during the interview. Whether it's through personal or professional experiences, highlight moments where you've made a difference in someone's life. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they handle anti-social behaviour. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
