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- Tasks: Monitor safety, support customers, and handle incidents in a dynamic environment.
- Company: Home Group, dedicated to making a difference in the Kirklees community.
- Benefits: Enjoy 34-39 days of leave, health cash plan, and instant pay access.
- Other info: Flexible night shifts with training sessions during the day for your growth.
- Why this job: Be a vital part of a team that supports those in need during night shifts.
- Qualifications: Strong communication skills and experience in support roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
Home Group in Huddersfield is hiring a Housing Concierge to work full-time in the Kirklees Homeless Service. The role involves monitoring safety through CCTV, supporting customers, and addressing incidents.
The ideal candidate will have strong communication skills and experience in support roles.
Benefits include:
- 34-39 days of leave
- A health cash plan
- Matching pension contributions
- Instant pay access
Night shifts follow a 2-week pattern, with training sessions held during the day.
Calm-Under-Pressure Housing Concierge (Nights) employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Calm-Under-Pressure Housing Concierge (Nights)
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those who work at Home Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and safety monitoring. We recommend using the STAR method to structure your answers – it’ll help you shine under pressure!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise, and don’t forget to highlight any relevant experience you have in support roles. We want to see how you can connect with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Calm-Under-Pressure Housing Concierge (Nights)
Some tips for your application 🫡
Show Your Communication Skills: Since strong communication is key for the Housing Concierge role, make sure to highlight any relevant experience in your application. We want to see how you’ve effectively supported customers or handled incidents in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort to connect their background with our needs.
Be Honest About Your Experience: If you have experience in support roles, let us know! Be honest about what you've done and how it relates to monitoring safety and supporting customers. We appreciate transparency and want to understand your journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Home Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housing Concierge involves. Familiarise yourself with the responsibilities like monitoring safety through CCTV and supporting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are key for this position, prepare examples from your past experiences where you've effectively communicated with customers or handled incidents. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Calmness Under Pressure
Given the nature of the job, it's crucial to convey how you handle stressful situations. Think of specific instances where you remained calm and resolved issues efficiently. Sharing these stories will illustrate your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training sessions or the two-week night shift pattern. This shows your enthusiasm for the role and helps you gauge if the job aligns with your expectations.