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- Tasks: Support customers in managing their tenancies and ensure homes are safe and well-maintained.
- Company: Join a top-rated employer dedicated to creating strong communities.
- Benefits: Enjoy 34 days leave, health cash plan, discounts, and a matching pension.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and a proactive, positive attitude.
- Other info: Full-time role with excellent training and career growth opportunities.
The predicted salary is between 25838 - 25838 ÂŁ per year.
Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5 hpw), Mon-Fri 9am to 5pm.
Location: Cornwall - Bude and Launceston.
As our Housing and Property expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation.
What you’ll do:
- Customer group – Adult Social Care Customers.
- Making sure that our customers' properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, ensuring that these are received on their rent account.
- Issue and sign warning letters and notices which may lead to attending court when necessary.
- Turn around vacant or void properties within set timescales to prepare for the next customers who need our help.
- Ensure health and safety compliance and that maintenance standards are met.
Step into a role where your skills shape better lives and stronger communities. You’ll have the tools, trust and training to do your best work and see the impact it makes.
You have:
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Confidence in working collaboratively with colleagues in other parts of the business as well as with external partners.
- The ability to work on your own initiative, positively influencing people from all different backgrounds, whilst being able to take on a lead role within the team, offering guidance and support to your colleagues.
- A “can do” positive attitude, being proactive and well organised, and able to work on your initiative.
Work pattern:
- Monday to Friday 9am to 5pm.
- Based at our service in Bude, you’ll spend your time travelling around the properties in Bude and Launceston.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- You’ll need a vehicle insured for business purposes; we’ll pay your mileage!
- An Enhanced DBS check is required, and we pay for that.
What’s in it for you?
- 34 days leave, rising to 39 (includes bank holidays and a “me day”).
- Health cash plan saving you (and your children) ÂŁ1140+ per year, covering dental, optical, prescriptions and more.
- 800+ discounts on shops, holidays, tech and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Career path with development and excellent training package.
Housing Management Coordinator in Bude employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator in Bude
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of supporting customers in maintaining their tenancies. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Management Coordinator in Bude
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Coordinator role. Highlight your experience in managing housing caseloads and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Experience: When detailing your past roles, focus on specific examples where you've successfully managed tenancies or worked collaboratively with colleagues. We love seeing real-life stories that demonstrate your ability to positively influence others and handle challenges.
Be Proactive and Positive: Your attitude matters! Use your application to convey your 'can do' spirit and proactive approach. We’re looking for someone who’s organised and ready to take the initiative, so let that shine through in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team at StudySmarter!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on housing management principles and the specific duties of a Housing Management Coordinator. Familiarise yourself with tenancy support processes, housing benefit claims, and the importance of health and safety compliance in properties.
✨Showcase Your Experience
Prepare to discuss your previous experience managing a housing caseload. Be ready to share examples of how you've successfully overseen landlord duties, collected rents, or handled tenancy actions. This will demonstrate your capability and confidence in the role.
✨Engage with the Role
Express your enthusiasm for helping customers create homes they can be proud of. Share your thoughts on how you would engage with tenants and involve them in their tenancies, showing that you understand the importance of community and support.
✨Be Proactive and Positive
During the interview, highlight your 'can do' attitude and organisational skills. Discuss how you take initiative and positively influence those around you, as these traits are essential for working collaboratively and leading within a team.
