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- Tasks: Lead and inspire teams to deliver exceptional services and support residents.
- Company: Home Group, a top workplace in the UK for wellbeing.
- Benefits: 34 days leave, paid volunteering time, and health cash plan.
- Other info: Flexible working hours and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while growing as a leader.
- Qualifications: Strong people skills and experience in managing care environments.
The predicted salary is between 28174 - 30804 £ per year.
Overview
Senior Services Manager at Home Group, based in Ravensthorpe, Mirfield & Batley, West Yorkshire. Permanent, Full Time (37.5 hpw). Salary £28,174 to £30,804 per annum. On call shift payment of £14.30 per session.
Home Group is committed to wellbeing and inclusivity and is proud to be ranked among the UK's Top 10 Best Workplaces for Wellbeing. Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley (Housing Management only - 8 beds). You'll inspire teams, support residents to thrive, and work with colleagues who make you feel at home. This role is about making a real difference and growing as a leader in a workplace that genuinely cares.
Responsibilities
- Lead, coach, and inspire your team to deliver person-centred services, measured through KPIs, surveys, and performance outcomes.
- Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.
- Oversee health and safety checks, risk assessments, and accurate service records.
- Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.
- Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on-call cover.
- Use technology confidently for planning, training, record-keeping, and team collaboration.
You'll go home every day knowing that you have helped change our customers' lives for the better, here, working for one of the top ten Great Place to Work in the UK!
Qualifications
- Strong people skills to motivate, support growth, and challenge behaviours that don't align with organisational values.
- A deep understanding of customer circumstances and a passion for advocacy.
- Experience of managing supported or care environments; experience in housing management is desirable.
- Experience in people management, including managing multiple services and/or managers.
- A vehicle insured for business use (mileage reimbursed).
- Enhanced DBS check required (we pay for it).
Benefits
- 34 days leave, pro-rated (including bank holidays and a "me day").
- Paid time off for volunteering.
- Matching pension contributions (up to 7%), with life assurance of 3x Basic Salary.
- Save up to £1140 yearly with our health cash plan (dental, optical, therapies).
- Career path with development and an excellent training package.
- Benefits and rewards including supermarket discounts and travel expenses.
Find out more: click APPLY NOW to see the Senior Client Services Manager job description, learn about us, and for help to apply. Roles may close early. If you need any adjustments to help you in the process, email recruitment@homegroup.org.uk.
Senior Services Manager in Bradford employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Home Group tick and be ready to share how your experience aligns with their mission of wellbeing and inclusivity.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and genuine, so rehearse with a friend or in front of the mirror until you feel comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for making a difference.
We think you need these skills to ace Senior Services Manager in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Services Manager role. Highlight your leadership experience and any relevant achievements in managing services or teams.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can make a difference. Share specific examples of how you've inspired teams or improved services in the past.
Showcase Your People Skills: Since this role is all about leading and supporting teams, be sure to emphasise your people skills. Talk about how you've motivated others and handled challenging situations in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Services Manager. Familiarise yourself with Home Group's values, mission, and the specific responsibilities mentioned in the job description. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As this role involves leading and inspiring teams, be prepared to share specific examples of how you've successfully managed people in the past. Think about times when you've motivated your team or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Passion for Advocacy
Home Group is looking for someone who understands customer circumstances and is passionate about advocacy. Be ready to discuss your experiences in supporting residents or clients, and how you've made a positive impact on their lives. This will highlight your alignment with the company's commitment to wellbeing and inclusivity.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you determine if this is the right fit for you.