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For Companies At a Glance
- Tasks: Support older residents in living comfortably and independently while gaining hands-on experience in adult care.
- Company: Home Group is a top-rated employer focused on providing exceptional care and support to its customers.
- Benefits: Enjoy 25 days leave, health cash plan, and over 800 high street discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a fun, supportive environment.
- Qualifications: GCSEs in English and maths preferred; good IT skills and a passion for learning are essential.
- Other info: Flexible working hours with built-in study time and a dedicated mentor for guidance.
Overview
Apprentice Level 2 Support Worker – Gateshead, Lobley Hill Road, NE11 0DG.
Fixed term Apprenticeship of 15 months duration, full time (37.5 hpw). Core hours are Monday to Friday, 09:00 to 17:00, with flexibility to accommodate customer and service needs on weekends. Availability required between 07:00 and 21:00.
Salary from £10.00 to £12.21 per hour, plus an industry-recognised qualification funded by us, and attractive benefits including a health cash plan.
Home, a place where you belong
Typical day as an Apprentice Level 2 Support Worker
- Support our older residents aged 65 and over to live comfortably, safely, and independently at Watergate Court.
- Learn on the job: gain hands-on experience in adult care, working with skilled team members to develop knowledge and confidence.
- Work closely with a mentor and report to a Deputy Manager for guidance and day-to-day support.
- Get qualified while you work: complete an industry-recognised Level 2 qualification in Adult Care with a partner apprenticeship training provider.
- Ongoing support and development: access to an experienced tutor, regular learning sessions, and available tools and resources.
- Make a difference every day: assist with daily tasks, companionship, and supporting activities to improve residents’ lives.
Fancy going home each day knowing you have helped change customers’ lives for the better? You’ll be part of a top 10 Great Place to Work in the UK.
About You
- You are a current or previous customer of Home Group or live in a Home Group property.
- Ideally you have GCSEs in English and maths, but these can be completed as part of your apprenticeship learning if not.
- We’re a high-tech organisation, so you should have good IT skills.
- A genuine interest in learning and personal and professional development – this is a learning role.
Eligibility – Who qualifies as a Home Group Customer?
- To apply, you’ll need to meet at least one criterion:
- You currently live in a Home Group property (as a tenant or non-tenant) or you are currently accessing a Home Group service (live-in, drop-in, or community-based).
- You have accessed a Home Group service within the last five years.
- You are part of a Home Group umbrella service (for example, we own the property, but another provider delivers the support, or vice versa).
- You are a care leaver aged 16–24.
Our team
You’ll be joining our Watergate Court team, led by our Registered Manager Zeyad Ahmed, with Deputy Managers Eileen and Monika. We are a close-knit crew who value humour, good food, and a welcoming environment.
We are dedicated to high-quality care and have been nominated for the ‘Top Team’ award. At Watergate Care, we foster a supportive, social workplace with team-building events and celebrations.
Job details
- You will be earning a Level 2 qualification over 15 months while gaining substantial experience to launch your career.
- Many apprentices secure a permanent role with us, with potential future opportunities.
- You will be based at the service, working Monday to Friday, 09:00–17:00. Due to service needs, you may be required to work weekends and between 07:00–21:00 to support customer activities.
- There is built-in study time (20% of your working week) to progress toward your qualification.
- An Enhanced DBS check is required, and costs are paid by us.
What’s in it for you?
- 25 days leave (plus bank holidays and a “me day” to use when you want), with volunteering leave too.
- Health cash plan to cover dental, optical, prescriptions, and more.
- Over 800 high-street discounts on groceries, holidays, and days out, with possible double discounts via the NUS Student discount card we fund.
- Supportive wellbeing initiatives; Home Group is recognised as a great place to work.
- Opportunities to grow within the organisation as you develop your career.
- Generous pension with life insurance of 3x salary.
Find out more
Click APPLY NOW to see our Health and Social Care Apprentice Job Description, learn more about us, and apply. Details about our apprenticeships are provided. Some roles may close early, so apply promptly.
If you need reasonable adjustments during the recruitment process, contact recruitment@homegroup.org.uk.
Work Location
Gateshead (Watergate House)
Closing Date
- Sep. 25, 11:59:00 PM
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Apprentice - Health and Social Care (Customer Only) employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Health and Social Care (Customer Only)
✨Tip Number 1
Make sure to highlight your personal experiences with Home Group, whether as a current or previous customer. This connection can demonstrate your understanding of the services and the community, making you a more appealing candidate.
✨Tip Number 2
Show your enthusiasm for learning and development during any interviews or discussions. Emphasise your willingness to gain new skills and how this apprenticeship aligns with your career goals in health and social care.
✨Tip Number 3
Familiarise yourself with the specific needs of older residents and the types of support they require. Being knowledgeable about these aspects can help you stand out as someone who is genuinely interested in making a difference.
✨Tip Number 4
Engage with the team culture at Watergate Court by showcasing your personality. Since they value a sense of humour and camaraderie, sharing a light-hearted story or experience can help you connect with the interviewers.
We think you need these skills to ace Apprentice - Health and Social Care (Customer Only)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Apprentice - Health and Social Care position. Understand the responsibilities, required skills, and the type of candidates they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experiences and skills that align with the role. Emphasise any previous customer service experience or roles in health and social care, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and social care. Mention why you want to work with Home Group specifically and how your background as a customer aligns with their values.
Highlight Your Availability: Since the role requires flexibility, clearly state your availability in your application. Mention your willingness to work weekends and during the specified hours to show you are committed to meeting the needs of the service.
How to prepare for a job interview at Home Group
✨Show Your Passion for Care
Make sure to express your genuine interest in health and social care during the interview. Share any personal experiences or motivations that led you to apply for this apprenticeship, as it will demonstrate your commitment to making a difference in people's lives.
✨Research Home Group
Familiarise yourself with Home Group's values, mission, and the specific services they provide. This knowledge will not only help you answer questions more effectively but also show that you are proactive and genuinely interested in being part of their team.
✨Prepare Questions
Think of thoughtful questions to ask your interviewers about the role, team dynamics, and opportunities for growth within the company. This shows that you are engaged and eager to learn more about your potential future at Home Group.
✨Highlight Your Team Spirit
Since the role involves working closely with others, be sure to highlight your ability to work in a team. Share examples of past experiences where you collaborated successfully with others, as this will resonate well with the interviewers looking for a good fit for their close-knit team.
