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- Tasks: Support the Repairs and Maintenance team with admin tasks and system updates.
- Company: Join Home Group, one of the UK's top ten Great Places to Work!
- Benefits: Enjoy 34 days leave, health cash plan, and high street discounts.
- Why this job: Make a real difference in customers' lives while working in a supportive, diverse environment.
- Qualifications: Previous admin experience preferred; tech-savvy and detail-oriented candidates welcome.
- Other info: Hybrid role with flexible hours; perfect for balancing work and study.
The predicted salary is between 22000 - 27000 £ per year.
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Job Description – Administrator Repairs and Maintenance (251234)
Job Description
Administrator Repairs and Maintenance – (251234)
Description
Administrator – Repairs and Maintenance
Work Environment
Hybrid working; from home and our office in Belmont, Durham
Permanent, Full Time (37.5 hpw) Monday to Friday
Salary and Benefits
Salary £24,638 per annum plus Health Cash Plan and brilliant benefits!
Our Vision
Home a place where you belong
We have a brilliant opportunity for you to join our Repairs and Maintenance team as an Administrator. You’ll provide excellent administrative support, keeping systems up to date, driving productivity, and providing excellent customer service to support us in delivering a reliable repairs service.
Typical Day as an Administrator
- Ensure all systems contain accurate, real-time information such as maintenance works required on our customers’ homes and highlight where job volumes exceed available resources.
- Use our works order management and other systems to ensure all materials, equipment, and subcontractor orders are updated.
- Deliver high-quality work, whether providing general admin support or supporting scheduling teams to schedule work for our trade operatives.
Work here and make a difference in our customers\’ lives, working for one of the top ten Great Places to Work in the UK!
Candidate Requirements
- Previous administration experience, ideally in a fast-paced repairs and maintenance team, or good knowledge of repairs and maintenance if not.
- Good knowledge of/ability to use workforce planning systems.
- Attention to detail, organizational skills, ability to meet deadlines, and multitasking capabilities.
- Flexible approach, initiative, and judgment.
- Proficiency with technology and online systems.
Note: Due to current sponsorship limits, we cannot offer sponsorship to external candidates for this role. This is under review.
Our Team
Looking for a job where you truly belong? Bring your uniqueness, skills, and experience to deliver great results for our customers. Join our diverse team that supports each other and values individuality.
Job Details
- This is a hybrid role, working from our Belmont, Durham office and from home.
- Typical hours are 8:30 am to 4:30 pm, with flexibility to discuss other patterns.
- Use technology for system updates, admin support, online learning, and collaboration.
Our Values
We promote diversity and inclusion through internal networks and support systems, making Home Group a welcoming place to work.
Benefits
- 34 days leave, increasing to 39, plus time off for volunteering.
- Health cash plan covering dental, optical, prescriptions, and more.
- High street discounts, pension scheme with life insurance, and wellbeing support.
- Opportunities for career growth and development.
For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.
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Administrator Repairs and Maintenance employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Repairs and Maintenance
✨Tip Number 1
Familiarise yourself with the specific software and systems used in repairs and maintenance administration. If you can demonstrate your proficiency with these tools during your interactions, it will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially if you've worked in repairs and maintenance before. Share specific examples of how you managed multiple tasks or met tight deadlines to showcase your organisational skills.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you went above and beyond to assist customers, as this role heavily emphasises delivering excellent service to support the repairs team.
✨Tip Number 4
Research our company values and be ready to discuss how your personal values align with them. This will help you demonstrate that you’re not just a fit for the role, but also for our team culture at StudySmarter.
We think you need these skills to ace Administrator Repairs and Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in repairs and maintenance. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and organisational skills. Mention specific examples of how you've successfully managed administrative tasks in previous roles.
Highlight Technical Proficiency: Emphasise your proficiency with technology and online systems in your application. Mention any specific workforce planning systems you have used in the past.
Showcase Your Flexibility: In your application, illustrate your flexible approach and ability to multitask. Provide examples of how you've adapted to changing priorities in a fast-paced environment.
How to prepare for a job interview at Home Group
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience, especially in a fast-paced environment. Highlight specific examples where you successfully managed multiple tasks or improved processes.
✨Demonstrate Attention to Detail
Since the role requires accuracy in maintaining systems, be ready to provide examples of how you've ensured precision in your past work. Mention any tools or methods you use to stay organised and detail-oriented.
✨Familiarise Yourself with Relevant Systems
Research the workforce planning systems mentioned in the job description. If possible, try to get hands-on experience with similar software so you can speak confidently about your technical skills during the interview.
✨Emphasise Your Customer Service Skills
As the role involves providing excellent customer service, prepare to share instances where you've gone above and beyond for customers. This will demonstrate your commitment to delivering a reliable repairs service.
