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Pay £14.06 per hour (£27,500 per annum, pro rata) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity to join our team.

As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

• What you’ll do
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.
• Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top Great Places to Work!

We can’t offer a Co S for this role.

• You have
• Experience in managing a housing caseload and handle landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners
• The practical bits
• Permanent, part time (22.5 hpw).

You'll work a mixture of 8:00am to 4:00pm and 12:00pm to 8:00pm shifts.

Flexibility is required, as shifts may be worked on any day between Monday and Friday, with one Saturday worked every two weeks.

• Based at our service in Wymondham you’ll spend your time travelling around the properties predominantly in Wymondham, however it will include the Norwich area.
• You’ll work with customers who have experienced homelessness and have a variety of needs including but not limited to offending, physical/mental health and substance misuse.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.
• Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

What’s in it for you?

• 34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
• Instant pay access with Stream
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Top 20 in the UK for Wellbeing
• Proud member of the Disability Confident employer scheme
• #J-18808-Ljbffr