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- Tasks: Manage housing estates, support communities, and tackle anti-social behaviour.
- Company: Join Home Group, a supportive and inclusive housing team in Wigton.
- Benefits: Up to £32,000 pro rata, health cash plan, flexible hours, and 34 days leave.
- Why this job: Make a real difference in people's lives while shaping your own work schedule.
- Qualifications: Experience in housing management and a proactive, organised approach.
- Other info: Hybrid role with great training and career development opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Up to £32,000 per annum (pro rata), depending on experience, skills and qualifications, plus great benefits including Health Cash Plan.
Temporary (6 months contract), part time (30 hpw), hybrid working in Wigton, Cumbria.
Join us as a Housing Manager at Home Group, in our awesome housing team in Wigton. You’ll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised.
What you’ll do:
- You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
- Through visibility, engagement with customers and proactivity on our estates, you’ll really get to know our communities. This will help us to improve our local neighbourhoods.
- Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
- Managing our voids process including liaising with local authorities.
- Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
You get great training, support from friendly colleagues and a chance to make a real difference every day.
You have:
- Experience in the housing sector and understand housing management, housing law and ideally, universal credit too!
- Willingness to work towards Chartered Institute of Housing Level 3.
- Super organised and methodical in your approach, you’re also a proactive self-starter with a can-do positive attitude.
- Resilience to handle challenges, especially when dealing with complaints.
- Confidence in working with external partners and stakeholders such as local authorities, MPs etc.
The practical bits:
- This is a hybrid role, and you’ll spend some days working from our community patches in the Wigton area.
- Flexible working hours may be available; please discuss this during the interview.
- We mainly work Monday to Friday and occasionally in the evenings to meet with customers.
- You’ll be able to shape your own diary.
- We’ll pay your mileage!
- You’ll need a Standard DBS check done, and we pay for that.
- 34 days leave (including bank holidays).
Housing Manager (Hybrid) in Wigton employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager (Hybrid) in Wigton
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Housing Manager and be ready to share specific examples.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the role. Ask about their approach to community engagement or how they handle challenges in housing management.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the Housing Manager position.
We think you need these skills to ace Housing Manager (Hybrid) in Wigton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing management and customer support. We want to see how your skills align with what we do at Home Group, so don’t hold back on showcasing your relevant achievements!
Show Your Personality: We’re all about being ourselves at StudySmarter, so let your personality shine through in your written application. Use a friendly tone and share a bit about why you’re passionate about making a difference in communities – it’ll help us get to know the real you!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid jargon and make it easy for us to see why you’d be a great fit for the Housing Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our awesome team!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you brush up on housing management and relevant laws before the interview. Familiarise yourself with the specifics of the role, especially around anti-social behaviour and voids management. This will show that you're not just interested in the job, but that you understand the challenges and responsibilities that come with it.
✨Show Your Community Spirit
Since this role is all about engaging with the community, think of examples where you've successfully interacted with customers or improved a neighbourhood. Be ready to discuss how you would approach building relationships with residents and local authorities, as this will highlight your proactive nature.
✨Demonstrate Resilience
Prepare to talk about how you've handled difficult situations in the past, especially when dealing with complaints. Employers want to see that you can stay calm under pressure and find solutions. Share specific stories that showcase your resilience and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how they measure success in the role. It’s a great way to demonstrate that you’re thinking long-term about your fit within the organisation.