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- Tasks: Lead a passionate team to deliver impactful mental health support in the community.
- Company: Join Hope Haven, a pioneering partnership transforming mental health services in Copeland.
- Benefits: Enjoy 34 days leave, health cash plan, discounts, and a solid career path.
- Why this job: Make a real difference every day while being part of a top workplace.
- Qualifications: Experience in team leadership and a passion for supporting others is essential.
- Other info: Flexible working hours with opportunities for professional development.
The predicted salary is between 32000 - 34800 ÂŁ per year.
Salary circa ÂŁ32,000 increasing to ÂŁ34,800 with length of service plus on call shift payment.
Permanent, full time 37.5 hpw Whitehaven, Cumbria.
Do you want to be at the forefront of changing the way that mental health support is delivered across Copeland? Then this may be the role for you. Hope Haven is a new and innovative partnership across a number of partners including Home Group; Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust; Everyturn; ICAN; The Well; Cumbria Health and others.
As part of Home Group’s offer, we are delivering community outreach supporting people with their mental health in the community; proactive groups and drop-ins within the community; core support within the new “Hope Haven Hub” which is due to open shortly; as well as providing 4 short stay accommodation beds for people who require that little bit of extra support.
What you’ll do:
- Lead and support a brilliant team of support workers and coordinators so they can deliver person-centred care.
- Join daily “Team of the Day” meetings to share ideas and work together with partners for wraparound support.
- Keep a close eye on the detail, coaching the team to make sure every intervention makes a real difference.
- Work alongside partners inside and outside of Hope Haven to put the right support in place.
- Take part in Clinical Meetings to help shape and improve how the service runs.
- Be part of the management team running everything from community outreach and the Hope Haven Hub to short-stay accommodation, proactive groups and drop-in.
Why join us:
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- A keen eye for detail and a passion for supporting people and delivering amazing results.
- Experience, passion and enthusiasm to set up a new and innovative service.
- Experience of leading a team, and have the knack for empowering and developing others.
- The ability to be able to work in partnership with other agencies, building and fostering excellent working relationships.
- It’d be great if you’ve worked in a similar environment.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
The practical bits:
Hope Haven is a 24/7 service, you will predominantly work 9am – 5:30pm at times, you may need to change your working hours to fit in with the needs of the service and to support your team. Occasional weekend working is required. You’ll spend the majority of your time in the service and working from the Hub which is due to open shortly.
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a "me day").
- Health cash plan saving you ÂŁ1140 per year, including dental costs, opticians, prescriptions and more.
- ÂŁ800 discounts on shops, holidays, days out, tech and more.
- Career path with developments and an excellent training package.
- Matching pension contributions (up to 7% and life insurance of 3x basic salary).
Click APPLY NOW to see our Client Services Manager job description, find out about us and for help to apply. Roles can close early, so don’t wait.
Service Manager in Whitehaven employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Whitehaven
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mental health sector. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Service Manager role!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting mental health shine through. Share your ideas on how you can make a difference at Hope Haven – they’ll love your proactive approach!
✨Tip Number 3
Prepare for those interviews! Research Hope Haven and its partners thoroughly. Know their mission and values inside out, and think about how your experience aligns with their goals. This will help you stand out as the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the amazing benefits we offer. So, what are you waiting for? Click that apply button!
We think you need these skills to ace Service Manager in Whitehaven
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in leading teams and delivering person-centred care, as these are key aspects of the job.
Show Your Passion: Let your enthusiasm for mental health support shine through in your application. We want to see your commitment to making a difference in the community and how you can contribute to our innovative service.
Be Detail-Oriented: Pay close attention to the details in your application. We’re looking for someone with a keen eye for detail, so make sure your documents are well-organised and free from errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team.
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you understand the role of a Service Manager and the specifics of Hope Haven. Familiarise yourself with their mission, values, and the services they provide. This will help you demonstrate your passion for mental health support and how you can contribute to their innovative approach.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you empowered others or improved team performance. Be ready to discuss your coaching style and how you plan to support your team at Hope Haven.
✨Build Connections
Since collaboration is key in this role, think about how you can foster relationships with other agencies. Prepare to discuss your experience working with partners and how you can bring that expertise to Hope Haven to enhance community outreach.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about the challenges the team currently faces or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
