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- Tasks: Support customers with complex needs to live independently and create personalised support plans.
- Company: Join Home Group, a top 10 Great Place to Work in the UK, dedicated to making a difference.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a real impact in people's lives while being part of a diverse and supportive team.
- Qualifications: Passion for helping others, experience in support planning, and a vehicle for business use required.
- Other info: Flexible working hours and a commitment to diversity and inclusion in the workplace.
Lead Support Worker
Hexham, Northumberland
Permanent, part time (30 hpw), two week rolling rota, working every other weekend. 4 x 10-6 shifts each week
Pay ÂŁ13.21 per hour (salary ÂŁ25,838 per annum [pro rata]) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health, learning difficulties and dual diagnosis, needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Working 4 x 10-6 shifts each week, covering every second weekend on a two week rolling rota
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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Support Coordinator - Social Care employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator - Social Care
✨Tip Number 1
Familiarise yourself with the specific needs of customers with complex mental health and learning difficulties. Understanding these challenges will help you demonstrate your passion for supporting individuals in your interviews.
✨Tip Number 2
Highlight any previous experience you have in creating person-centred support plans. Be ready to discuss how you've successfully collaborated with colleagues to implement these plans in past roles.
✨Tip Number 3
Prepare examples of how you've managed risk assessments and goal setting in your previous positions. This will show your ability to handle the responsibilities of a Support Coordinator effectively.
✨Tip Number 4
Demonstrate your adaptability by discussing times when you've adjusted your working hours or approach to meet the needs of customers. This aligns with the flexible nature of the role and shows your commitment.
We think you need these skills to ace Support Coordinator - Social Care
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with complex needs. Use specific examples from your past experiences to demonstrate your ability to create person-centred support plans and work collaboratively.
Highlight Relevant Experience: Make sure to detail any relevant experience you have in social care, particularly in creating support plans and coordinating teams. Use bullet points to make this information clear and easy to read.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Support Work
Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to supporting individuals with complex needs, as this role is all about making a positive impact on customers' lives.
✨Demonstrate Your Experience with Person-Centred Planning
Be prepared to discuss your experience in creating and implementing person-centred support plans. Provide specific examples of how you've tailored support to meet individual needs and how you collaborated with colleagues to achieve successful outcomes.
✨Highlight Your Problem-Solving Skills
The role requires resilience and the ability to remain calm under pressure. Prepare to share examples of challenging situations you've faced in previous roles and how you effectively resolved them, showcasing your initiative and problem-solving abilities.
✨Familiarise Yourself with Technology
Since the job involves using technology for support planning and collaboration, be ready to discuss your comfort level with digital tools. Mention any relevant software or platforms you've used in the past, and express your willingness to learn new technologies if needed.