Support Coordinator in Stockton-on-Tees

About the role

Salary £27,500 pa / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan.

Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We're brilliant at what we do, and we look after each other just as much as we support our customers. If you've ever felt like just a number in your current job, this could be the change you've been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you're helping someone take a big step towards their goals, the next you're supporting them through life's everyday ups and downs.

What you’ll do:

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

Why join us:

This is more than a job - it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!

You have:

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
• Experience assessing referrals and coordinating support.
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach.

Stronger together:

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits:

• Rota basis: 5 week rolling rota, including earlies, lates and mid shifts. Fair share of weekends over 5 weeks.
• Potential working waking nights as well as sleep ins. Sleeps in paid at £50 per night.
• Working across Teesside, from Stockton, Middlesbrough, Hartlepool, Saltburn and Redcar.
• Working in accommodation and community based services.
• You need an Enhanced with barring list (we pay).
• Driving is essential, and having access to own car. You must be able to insure this for business purposes. We'll pay for any business mileage.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a me day).
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
• Matching pension contribution (up to 7% and life insurance of 3x basic salary).
• Instant pay access with Stream.
• 800+ discounts on shops, holidays, days out, tech and more.

Finally:

For reasonable adjustments email. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.