Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a retirement community, ensuring safety and support for residents.
- Company: Join a top-rated workplace dedicated to making a difference.
- Benefits: Earn £26,300 pro rata, enjoy 34 days leave, and great health benefits.
- Other info: Flexible hours, career development opportunities, and a vibrant team culture.
- Why this job: Make a real impact in people's lives while enjoying a supportive work environment.
- Qualifications: Passion for customer service and knowledge of health issues affecting older people.
The predicted salary is between 26300 - 26300 £ per year.
Earn £26,300 per year (pro rata), £13.45 per hour and great benefits including Health Cash Plan. This role is live in and includes a property onsite on a rent-free basis.
Permanent, part time (25 hpw), Harvest Court, St Ives.
This is a great job opportunity for you to join our leasehold retirement team as live in Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us. You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What you’ll do:
- Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
- Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
- Ensuring communal areas are clean, safe and welcoming.
- Working with partner contractors for any repairs and maintenance works required in communal living areas.
- Signposting customers to relevant services to support their welfare and make a difference to their lives.
- Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.
Why join us:
This is more than a job; it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day!
You have:
- A passion for providing excellent customer service and building great relationships with customers from all different backgrounds.
- Knowledge of the health and social issues that affect older people.
- Some experience in safeguarding and carrying out risk assessments.
- Able to work collaboratively with different partners.
- Strong administrative skills, being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
- A self-starter approach with the ability to work much of your time alone.
The practical bits:
- Flexible working hours.
- We mainly work Monday to Friday, but you may need to work occasional evenings too, to support our customers.
- You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day).
- Paid time off for volunteering.
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Click APPLY NOW to see our Scheme Manager Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
Scheme Manager - Residential in St Ives employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager - Residential in St Ives
✨Tip Number 1
Get to know the company before your interview! Research their values and culture, especially how they support independent living for older people. This will help you connect your passion for customer service with their mission.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Think about examples from your past that showcase your experience in safeguarding and managing community spaces. We want to see your personality shine through!
✨Tip Number 3
Don’t forget to prepare some questions for them! Ask about their approach to supporting residents or how they handle maintenance issues. This shows you’re genuinely interested in making a difference in the community.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our fantastic benefits right there.
We think you need these skills to ace Scheme Manager - Residential in St Ives
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older people shine through. We want to see how you can make a difference in their lives and create a welcoming environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service, safeguarding, or managing communal spaces. We love seeing how your background aligns with what we do at StudySmarter!
Be Organised: Your application should be clear and well-structured. Use headings and bullet points where necessary to make it easy for us to read. Remember, organisation is key in this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Manager. Familiarise yourself with the key aspects like managing buildings, ensuring safety standards, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Scheme Manager, you'll be engaging with residents from various backgrounds. Prepare examples of how you've built relationships and provided support in previous roles. Highlight your passion for helping others live independently and how you can create a warm, welcoming environment.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to manage repairs or work with contractors. Be ready to discuss how you approached these situations, ensuring safety and satisfaction for residents. This will showcase your ability to handle challenges effectively and maintain a smooth-running community.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.