At a Glance
- Tasks: Lead a team to manage income collection and support customers in financial inclusion.
- Company: Join a supportive organisation focused on community wellbeing and diversity.
- Benefits: Enjoy 34 days leave, competitive salary, and extensive discounts.
- Other info: Flexible working hours and home-based role with travel across the central region.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and a passion for excellent customer service.
The predicted salary is between 37394 - 37394 £ per year.
Salary £37,394 per annum plus 34 days leave, rising to 39, and a health cash plan. Temporary (until end of March 2027), full time (37.5 hpw), flexible working.
You have a fantastic opportunity to join our income collection team working alongside another Senior Housing Manager. You will be managing a team of skilled income housing managers and finance inclusion partners. As our Senior Housing Manager, through visibility, engagement with customers and proactivity on our estates, you’ll really get to know our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities.
You’ll lead on excellent delivery of a range of day-to-day activities and manage income collection, recovery and management of financial inclusion, developing effective processes and procedures in the context of changing customers’ needs, regulatory requirements and best practice, and identify regional trends.
You will lead on work with the financial inclusion partners to help customers who need support with their income. You will also lead on work with the Income housing managers on specific campaigns to reduce arrears, such as targeted work with customers in a locality, or where there is an increase in returned direct debits.
You will manage the impact of welfare reform provisions, ensuring ongoing efficient and effective advice and support service to customers to manage risk on rent income levels. You’ll flex both your housing knowledge and leadership skills while shaping income services that really matter to customers.
You should have experience in housing, understanding income collection, housing management, housing law, and ideally universal credit and leasehold and shared ownership. You should be passionate about delivering excellent customer service and have a genuine desire to help your customers.
You will need the people skills to take others with you, to help others grow, as well as the confidence to challenge behaviours misaligned to our values. Inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
You will work Monday to Friday but there is flexibility in the hours you work. You will be home based but required to support work across the central region and will need a car for travel. You will work mainly at home, but you will be required to attend in-person training and meetings and may need to attend Court on occasions.
You need an Enhanced with barring list DBS check (we pay). The great news is that we offer 34 days leave, rising to 39 (this includes bank holidays and a 'me day'). Matching pension contribution (up to 7%) and life insurance of 3x basic salary. We provide 800+ discounts on shops, holidays, days out, tech and more, along with family-friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
Click APPLY NOW to see our Senior Housing Manager Job Description, find out about us, for help to apply and for all our benefits.
House Manager - Temporary - Immediate Start in St Albans employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary of £37,394 per annum along with 34 days of leave, rising to 39. With a flexible working environment and a strong commitment to diversity and inclusion, employees are empowered to make a meaningful impact in their communities while enjoying extensive benefits such as a health cash plan and generous discounts. Join us in shaping services that truly matter to our customers and experience a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land House Manager - Temporary - Immediate Start in St Albans
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Home Group Limited and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace House Manager - Temporary - Immediate Start in St Albans
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Home Group Limited. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Home Group Limited
✨Showcase Your Adaptability
Given that this is a temporary HR role at Home Group Limited, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Home Group Limited uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Home Group Limited.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Home Group Limited.
