Salary up to £33,795 per year, dependent on skills and experience plus 34 days leave, rising to 39, and a health cash plan. You'll lead and coach a dedicated team delivering supported housing services that truly change lives. If you enjoy balancing people leadership, service quality, and real customer impact, this is a role where you can make your mark and grow your career while supporting others to thrive. Lead and coach a team to deliver safe, person-centred supported housing services. • Champion safeguarding and health and safety across the service. • Manage performance, supporting colleagues to grow and deliver great outcomes. • Oversee service quality, contracts, KPIs, and customer satisfaction. • Work closely with customers and partners to improve services and outcomes. You'll work with a wide range of customers, colleagues and stakeholders, gaining experience across leadership, operations, and service improvement. You'll have access to leadership training and development, support from experienced colleagues, and the chance to shape how services are delivered. You have experience leading and supporting teams in housing or care settings. • You have confidence managing performance and coaching others to succeed. • That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! Working hours are usually 08:00-16:00 or 09:00-17:00, although some flexibility will be required to accommodate line management responsibilities for overnight staff. • There is an expectation to participate in the On-Call rota once probation has been successfully completed. You need an Enhanced with barring list DBS check (we pay) • The role will be predominantly service-based, with the potential for a hybrid working arrangement once the service is fully established. There is parking on site and good local bus links. 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more • Matching pension contribution (up to 7% and life insurance of 3x basic salary) • 800+ discounts on shops, holidays, days out, tech and more
Service Manager - Nights in Southampton employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
