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- Tasks: Support customers in managing their tenancies and ensure their homes are safe and welcoming.
- Company: Join a supportive organisation dedicated to helping those at risk of homelessness.
- Benefits: Earn £13.21 per hour, enjoy 34 days leave, and access great health benefits.
- Other info: Flexible working options and excellent training opportunities await you!
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and a passion for supporting others.
The predicted salary is between 25838 - 30000 £ per year.
Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan.
Permanent, full time role (37.5hpw).
As our Housing Management Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation.
Our service offers welcoming, supportive housing for people at risk of homelessness or rough sleeping, with all our referrals coming through our partners at Rushmoor Council.
Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Typical working pattern would be Monday-Friday 09.00-17.00, but we are open to agreeing a different working pattern with you. Majority of your work will be on site in our service, but once you have passed probation we can offer at least one day a week working from home.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
The great news is that we'll pay your mileage! You'll need an Enhanced DBS check done and we pay for that.
Benefits include:
- 34 days leave, pro-rated (including bank holidays and a me day).
- Paid time off for volunteering.
- Pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply.
Housing Management Coordinator (Permanent) in Southampton employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator (Permanent) in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of providing supportive housing and helping customers manage their tenancies.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed housing caseloads or supported tenants in the past. Use specific stories that highlight your problem-solving abilities and commitment to customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Housing Management Coordinator (Permanent) in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing management and tenancy support. We want to see how your skills align with our mission of providing safe and welcoming homes for our customers.
Show Your Passion: Let your enthusiasm for helping others shine through! We love candidates who are genuinely interested in making a difference in the lives of those at risk of homelessness. Share any relevant experiences that showcase your commitment.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there.
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you understand the role of a Housing Management Coordinator inside out. Familiarise yourself with tenancy support, housing benefit claims, and how to manage a caseload effectively. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in managing tenancies and supporting customers. Whether it’s handling rent accounts or turning around vacant properties, having concrete stories will help you stand out and prove your capability.
✨Engage with the Values
Research the company’s values and mission, especially their focus on inclusion and wellbeing. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a supportive environment for customers at risk of homelessness.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to customer engagement or how they measure success in tenancy support. It shows that you’re not just interested in the job, but also in how you can make a positive impact.