At a Glance
- Tasks: Support customers in managing their tenancies and ensure homes are safe and well-maintained.
- Company: Join a supportive team at Home Group, focused on community wellbeing.
- Benefits: Competitive salary, 34-39 days leave, discounts, and instant pay access.
- Other info: Enjoy a dynamic work environment with excellent training and support.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Experience in housing management and strong collaboration skills required.
The predicted salary is between 27500 - 27500 £ per year.
About the role
Salary £27,500 per annum + great benefits including Health Cash Plan
Home, a place where you belong. This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you'll do:
- Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
You get great training, support from friendly colleagues and a chance to make a real difference every day.
You have:
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Confidence in working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits:
- You'll work Monday - Friday 9am - 5pm.
- Based and working within Southampton City boundaries.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- You’ll need an Enhanced DBS check done and we pay for that.
That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
34 days leave, rising to 39 (including bank holidays and a 'me day' to use for whatever you fancy).
800+ discounts on shops, holidays, days out, tech and more.
Instant pay access with Stream.
Matching pension contribution (up to 7% and life insurance of 3x basic salary).
Top 20 in the UK for Wellbeing.
For reasonable adjustments email.
House and Community Coordinator in Southampton employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
