At a Glance
- Tasks: Support customers transitioning from hospital to home, creating tailored discharge plans.
- Company: Join a top-rated workplace that values its employees and fosters a caring culture.
- Benefits: Enjoy 34 days leave, health cash plan, and competitive pension contributions.
- Other info: Flexible working hours and opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while being part of a supportive team.
- Qualifications: Experience in creating support plans and knowledge of housing law is essential.
The predicted salary is between 25838 - 25838 £ per year.
Salary £25,838 and great benefits including Health Cash Plan! Permanent full time (37.5 hpw), Monday to Friday 9am to 5pm at Musgrove Park Hospital Taunton and The Link, Yeovil.
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We're brilliant at what we do, and we look after each other just as much as we support our customers. If you've ever felt like just a number in your current job, this could be the change you've been waiting for.
What you'll do:
- Visiting wards at Musgrave Park Hospital, one day per fortnight at the community hub, The Link in Yeovil.
- Partner with local hospitals and housing teams to reduce the average length of stay on in-patient wards for customers who are homeless or rough sleeping.
- Create person-centred discharge plans with and for your customers ensuring that these are reviewable and sustainable in the long term.
- Collaborate with professionals in health, housing, and other appropriate services to facilitate a smooth transition from hospital to accommodation for customers with complex needs.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
You have:
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to the plans.
- Knowledge of housing law and legislation.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
The practical bits:
- Working days, Monday to Friday 9am to 5pm. However, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Able to use technology for creating and updating support plans, complete online learning and collaborate with colleagues.
- You will need an Enhanced DBS check done and we will pay for it!
- A vehicle insured for business use and a valid driving license (we'll pay for business mileage).
What's in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day) and paid time off for volunteering.
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don't wait.
Support Coordinator in Somerset employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
StudySmarter Expert Advice🤫
We think this is how you could land Support Coordinator in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections you make, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support coordination. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others during interviews. Share personal stories or experiences that highlight your commitment to supporting customers. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
We think you need these skills to ace Support Coordinator in Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Support Coordinator role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion:Let your enthusiasm for supporting customers shine through in your written application. We want to see your genuine interest in making a difference and how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and experiences without getting lost in the details.
Proofread Before Submitting:Take a moment to review your application for any typos or grammatical errors. A polished application shows attention to detail, which is super important for the Support Coordinator role.
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you understand the role of a Support Coordinator inside out. Familiarise yourself with person-centred support plans and the relevant housing laws. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Your Passion
During the interview, let your passion for supporting customers shine through. Share personal experiences or stories that highlight your commitment to helping others, especially those with complex needs. This will resonate well with the interviewers who value a caring attitude.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and how they measure success in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the organisation.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your personality come through. This role is all about collaboration and connection, so showing your true self will help them see how you fit into their supportive culture.
