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- Tasks: Manage a retirement community, ensuring safety and support for residents.
- Company: Join a top-rated workplace dedicated to making a difference.
- Benefits: Earn £14.80 per hour, enjoy 34 days leave, and access health cash plans.
- Other info: Flexible hours, strong team culture, and opportunities for personal growth.
- Why this job: Make a real impact by helping older people live independently and happily.
- Qualifications: Passion for customer service and knowledge of health issues affecting older adults.
The predicted salary is between 28940 - 28940 £ per year.
Earn £14.80 per hour, £28,940 per annum (pro rata) and great benefits including Health Cash Plan.
Permanent, part time (30 hpw) Sidcup.
This is a great job opportunity for you to join our leasehold retirement team as our Scheme Manager. You will ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What you'll do:
- Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
- Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
- Ensuring communal areas are clean, safe and welcoming.
- Working with partner contractors for any repairs and maintenance works required in communal living areas.
- Signposting customers to relevant services to support their welfare and make a difference to their lives.
Why join us:
If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then come and be part of one of the UK’s Great Places to Work!
You have:
- A passion for providing excellent customer service and building great relationships with customers from all different backgrounds.
- Knowledge of the health and social issues that affect older people.
- Some experience in safeguarding and carrying out risk assessments.
- Able to work collaboratively with different partners.
- Strong administrative skills, being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
The practical bits:
- There may be some flexibility to adapt your working hours; do let us know about this when you meet us at the interview.
- We mainly work Monday to Friday. The great news is that you’ll be able to shape your own diary.
- You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
What's in it for you:
- 34 days leave (this includes bank holidays and a 'me day'!), increasing to 39.
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out.
- Generous pension scheme with life insurance of 3x salary.
- Instant pay access with Stream.
Click APPLY NOW to see our Scheme Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
Scheme Manager Non Residential in Sidcup employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager Non Residential in Sidcup
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Home Group. Check out their website and social media to understand their values and what they stand for. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Scheme Manager and be ready to share examples of your customer service skills.
✨Tip Number 3
Show your passion! When you're talking about your experience, make sure to highlight your enthusiasm for supporting older people and creating a welcoming community. Let them see that you genuinely care about making a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Scheme Manager Non Residential in Sidcup
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Manager. We want to see how you can bring your passion for customer service and knowledge of health and social issues to our team!
Showcase Your Experience: Don’t hold back on sharing your relevant experience, especially in safeguarding and risk assessments. We love to see examples of how you've worked collaboratively with partners or managed budgets and accounts in previous roles.
Be Personable: Remember, we’re looking for someone who can build great relationships with our residents. Use your application to convey your personality and approachability. A warm tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Manager. Familiarise yourself with the key aspects of managing a retirement community, such as safety standards and customer engagement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've built strong relationships with customers. Think about how you’ve handled difficult situations or gone the extra mile to ensure someone felt supported. This will demonstrate your passion for helping others.
✨Be Ready to Discuss Collaboration
The job involves working with various partners and contractors, so be prepared to discuss your experience in collaborative environments. Share specific instances where you’ve successfully worked with others to achieve a common goal, especially in contexts related to health and social issues affecting older people.
✨Prepare Questions for Us
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it gives us a chance to see how engaged you are with the opportunity.