At a Glance
- Tasks: Lead a dedicated team to provide person-centred housing support for families in need.
- Company: Home Group, a supportive and inclusive workplace focused on wellbeing.
- Benefits: Competitive salary, health cash plan, generous leave, and flexible working options.
- Other info: Join a dynamic team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing or care support and strong people management skills.
The predicted salary is between 29836 - 29836 £ per year.
Salary £29,836 per annum and great benefits including Health Cash Plan plus on call shift payment of £14.30 per session.
Temporary (9 months), full time (37.5 hpw).
As our Senior Client Services Manager, you'll lead our Torquay support team to deliver person-centred housing related services. You'll manage our services which house customers experiencing working with women and families fleeing domestic abuse.
- 34 days leave, rising to 39 (this includes bank holidays and a me day).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
Leading a motivated team to deliver efficient, high quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
- Be the Safeguarding Lead for the service.
- Ensure Health and Safety checks and risk assessments are completed and recorded accurately.
- Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service.
You get great training, support from friendly colleagues and a chance to make a real difference every day.
The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values.
Experience of delivering support in a housing or care environment.
Experience of people management.
Experience of managing multiple services and/or managing managers.
This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.
You’ll have the opportunity to network across services and with commissioners to ensure the service standards are delivered.
You’ll need an enhanced DBS and we pay for that.
Service Leader Nightshift employer: Home Group Limited
Home Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With generous benefits such as a Health Cash Plan, extensive leave options, and family-friendly policies, our team members are empowered to make a meaningful impact in the lives of those we serve. Located in Torquay, this role provides the unique opportunity to lead a dedicated team while enjoying flexibility and professional growth in a rewarding environment.
