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- Tasks: Manage a residential scheme and support residents in a vibrant community.
- Company: Join a dedicated team focused on enhancing the lives of residents.
- Benefits: Enjoy a competitive salary, health cash plan, and rent-free accommodation.
- Why this job: Make a real difference in people's lives while living on-site.
- Qualifications: Experience in management or support roles is preferred.
- Other info: Full-time position with opportunities for personal growth.
Scheme Manager – Residential
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Pay £27,082 per annum, this role is live in and includes a property onsite on a rent-free basis
Permanent, full time (37.5hpw) mainly Mon – Fri
Pinner, Middlesex
We cant offer a CoS for this role
Home, a place where you belong
If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us Youll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What youll do
Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
Signposting customers to relevant services to support their welfare and make a difference to their lives.
Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.
Why join us
Youll join Nicole and our Leasehold Retirement Central team, were super passionate about what we do! Were really proud of our team unity. Were a supportive bunch and like to have regular team days with coffee and cake.
You have
A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
Knowledge of the health and social issues that affect older people.
Some experience in safeguarding and carrying out risk assessments.
Able to work collaboratively with different partners.
Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
A self-starter approach with the ability to work much of your time alone.Youll be organised, bring initiative and be able to make your own decisions effectively.
Stronger together
We do our best work when were ourselves. Thats why our inclusion, wellbeing, and diversity networks help make Home Group a great place to work!
The practical bits
There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
We work Monday to Friday, but you may need to work occasional evenings too, to support our customers. The great news is that youll be able to shape your own diary.
You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
Youll need an Enhanced DBS check done and we pay for that.
Whats in it for you?
Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a \”me day\”!), increasing to 39.
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Generous pension scheme with life insurance of 3x salary
Instant pay access with Stream
We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
Find out more
Click APPLY NOW to see our Scheme Manager Job Description , find out about us, for help to apply and for all our benefits. Roles can close early, so don\’t wait. dont wait.
For reasonable adjustments email .
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Scheme Manager - Residential employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager - Residential
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see how you can fit into our team and contribute to making a difference in the lives of residents.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your skills and passion for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Scheme Manager - Residential
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Scheme Manager role. We want to see how you can make a difference in our leasehold retirement team!
Show Your Passion: Let your enthusiasm for supporting residents shine through in your written application. We love candidates who are genuinely excited about making a positive impact in people's lives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for this live-in role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Manager. Familiarise yourself with the specifics of managing a residential scheme, especially in a retirement context. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Scheme Manager, you'll be working closely with residents. Prepare examples from your past experiences where you've successfully supported or managed relationships. Highlight your communication skills and ability to empathise with others, as these are crucial for this position.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team, the residents, and the challenges they face. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Dress the Part
Even though it’s a residential role, first impressions matter. Dress smartly and professionally for your interview. It reflects your seriousness about the position and sets a positive tone right from the start.
