Scheme Manager Non Residential
Company: Home Group Limited
Salary: £28,940 to £30,539 a year
Hours: Full-time
Location: Romford, RM6 4YB
Job type: Permanent
Posting date: 30 Sept 2026
Closing date: 20 Oct 2026
Summary
About the role
Earn £28,940 per annum, and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for you to join our leasehold retirement team as our Scheme Manager. You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What you'll do
- Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
- Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
- Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
- Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
- Signposting customers to relevant services to support their welfare and make a difference to their lives.
Why join us
If you want to make a difference supporting people to live independently and enjoy their well‑earned retirement, then come and be part of one of the UK’s Great Places to Work!
You have
- A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
- Knowledge of the health and social issues that affect older people.
- Some experience in safeguarding and carrying out risk assessments.
- Able to work collaboratively with different partners.
- Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- We work Monday to Friday, but we can offer flexibility where needed.
- You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you
- 34 days leave (this includes bank holidays and a "me day"!), increasing to 39
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us
- Generous pension scheme with life insurance of 3x salary
- Instant pay access with Stream
Find out more
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Read more in Romford employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
