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- Tasks: Monitor CCTV, greet visitors, and support customers during the night.
- Company: Home Group, a caring organisation focused on vulnerable customers.
- Benefits: Earn £13.45 ph, 34 days leave, health cash plan, and pension contributions.
- Other info: Enjoy regular training, team meetings, and 800+ discounts.
- Why this job: Make a real difference while working nights in a supportive team.
- Qualifications: Calm under pressure with strong communication and support skills.
The predicted salary is between 26300 - 26300 £ per year.
Housing Concierge Earn £13.45 ph or Salary £26,300 pa, and great benefits including Health Cash Plan Permanent, Full time (37.5 hpw) Redruth, Camborne.
We can't offer a CoS for this role. Home, a place where you belong. Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We're looking for a dedicated night worker who won't fall asleep on the job!
Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs.
What you'll do:- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network isn't around to help!
You get great training, support from friendly colleagues and a chance to make a real difference every day.
You have:- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
The great news is that we'll pay your mileage! That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:- Travel between our 2 buildings in Redruth and Camborne.
- Working a rolling rota, covering 7 days a week, between the hours of 8pm and 5am.
- Although you'll work nights/lone work, we do get together regularly in the daytime for training and team meetings.
- Able to use technology to monitor CCTV, update records and communicate with colleagues.
- You'll need an Enhanced DBS check done (we pay for it).
- 34 days leave increasing to 39 (including bank hols and a me day).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Find out more. Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. For reasonable adjustments email South West Supported Portfolio.
Night Security/Concierge (Permanent) in Redruth employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Security/Concierge (Permanent) in Redruth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the security or concierge field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching common questions and practicing your responses. Think about how your calmness under pressure and communication skills can shine through in your answers. We want you to show them why you're the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a night shift, looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Night Security/Concierge (Permanent) in Redruth
Some tips for your application 🫡
Show Your Night Owl Skills: Make sure to highlight your ability to stay alert and focused during night shifts. We want to see how you can handle the unique challenges of working at night, so share any relevant experiences that showcase your dedication and reliability.
Communicate Clearly: Since great communication is key in this role, use your application to demonstrate your communication skills. Whether it's through your writing style or examples of past interactions, let us know how you connect with others and support them effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the latest info about the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Home Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Security/Concierge. Familiarise yourself with the key tasks like monitoring CCTV, greeting customers, and handling emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves interacting with vulnerable customers, it's crucial to highlight your communication skills. Prepare examples from your past experiences where you've effectively supported others or resolved conflicts. This will illustrate your ability to remain calm under pressure and handle sensitive situations.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to make quick decisions or intervene in challenging situations. Be ready to discuss these during the interview, as it shows your good judgement and confidence in managing unexpected issues, which is vital for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This not only shows your interest in the company but also helps you gauge if it's the right fit for you.