At a Glance
- Tasks: Provide first-line support and ensure safety in a supported housing environment.
- Company: A caring organisation dedicated to supporting individuals in need.
- Benefits: Fair pay, weekly wages, discounts, and flexible shifts.
- Other info: Flexible hours with opportunities for career growth.
- Why this job: Make a real difference while gaining valuable experience in a supportive role.
- Qualifications: Experience in caring for others and strong decision-making skills.
The predicted salary is between 12 - 15 £ per hour.
About the role
Passion and experience in supporting others, ideally in a supported housing setting. Experience of caring for others – professionally or personally. Calm, confident decision‑making even under pressure. Flexibility to work at short notice, as you'll be the one picking your next shift. Confidence to work in different services, locations or teams and get on with colleagues.
What you'll do
- First line of support for our customers when our wider team or their own support network isn't around to help.
- Manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
- Think on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
- Help keep the premises clean and tidy, including use of mop or broom.
- Cover shifts within the existing team, including evening and night shifts.
Requirements
- Passion and experience in supporting others, ideally in a supported housing setting.
- Experience of caring for others – professionally or personally.
- Calm, confident decision‑making even under pressure.
- Flexibility to work at short notice.
- Confidence to work in different services, locations or teams and get on with colleagues.
- Enhanced DBS with Barring list (paid); a valid DBS check may be required.
Benefits
- Living wage employer – fair hourly rate plus holiday pay.
- Weekly pay, paid one week in arrears after each shift.
- Access to a shopping discount scheme – over 800 high‑street discounts on groceries, holidays and days out.
- Access to our learning portal to develop skills further.
- Flexible working hours and ability to pick your own shifts.
- Opportunities for career growth and internal roles.
Housing Concierge: Flexible, First‑Line Support & Safety in Reading employer: Home Group Limited
As a Housing Concierge, you will join a supportive and dynamic team dedicated to making a difference in the lives of others. Our flexible working hours allow you to choose your shifts, while our commitment to employee growth ensures you have access to valuable training and career advancement opportunities. With competitive pay, a shopping discount scheme, and a focus on a positive work culture, we strive to create an environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge: Flexible, First‑Line Support & Safety in Reading
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the housing sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Be ready for anything! Since this role requires calm decision-making under pressure, practice situational responses. Think about how you'd handle various scenarios and be prepared to discuss them in interviews.
✨Tip Number 3
Show off your flexibility! Highlight your ability to adapt to different teams and environments. Share examples of times you've successfully worked in varied settings or taken on unexpected shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest roles and updates directly from us.
We think you need these skills to ace Housing Concierge: Flexible, First‑Line Support & Safety in Reading
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for supporting others in your application. Whether it's through personal experiences or professional roles, let us know how you've made a difference in someone's life.
Be Specific About Your Experience:When detailing your experience, be specific about your roles in supported housing or caring settings. Share examples that demonstrate your calm decision-making and ability to handle pressure – we love real-life stories!
Flexibility is Key:Since flexibility is a big part of this role, mention your availability and willingness to work at short notice. Let us know if you're comfortable covering different shifts and working with various teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Supporting Others
Make sure to highlight your experience in supporting others, whether it's through professional roles or personal experiences. Share specific examples that demonstrate your commitment and passion for helping people, especially in a supported housing setting.
✨Demonstrate Calm Decision-Making
Prepare to discuss scenarios where you had to make quick decisions under pressure. Think of times when you managed a challenging situation effectively, and be ready to explain your thought process during those moments.
✨Flexibility is Key
Since the role requires flexibility in picking shifts and working in different locations, be prepared to talk about your availability and willingness to adapt. Mention any previous experiences where you successfully adjusted to changing circumstances.
✨Teamwork and Communication Skills
Emphasise your ability to work well with colleagues across various teams. Share examples of how you've collaborated with others in the past, and how you can contribute to a positive team environment while ensuring the safety and support of customers.
