Earn £13.45 per hour (£50 sleep in payment) and great benefits including Health Cash Plan
Home, a place where you belong
Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.
What you’ll do
- Supporting customers with daily tasks
- Encouraging independence and celebrating wins
- Creating a safe, positive space where dignity and respect come first
- Working collaboratively to empower our customers
- Customer group – Adults with mental health diagnoses, who may also have Autism Spectrum Disorder (ASD) or mild learning disabilities (LD). Some individuals may also experience issues relating to substance or alcohol misuse.
Why join us
This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.
You have
- Passion to support our customers to live their best lives
- Experience of caring for others, professionally or personally
- The ability to workon your own initiative, stayingcalm and positive under pressure
- Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
- A Level 2 diploma in Care or equivalent experience (or willing to study towards it)
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- You’ll work on a 2 week rolling rota covering 3 sleep in shifts per week. Each sleep in shift receives £50 payment on top of contracted hours.
- This is a service based role, meaning you will be required to work on site. While the role includes sleep ins shifts and lone working, dedicated time is built into the rota for training, meetings, and supporting customers.
- Week 1 - Wednesday 8pm-10pm sleep in into Thursday 7am-9.30am, Thursday 8pm-10pm sleep in into Friday 7am-9.30am, Sunday 5pm-10pm sleep in to Week 2 Monday.
- Week 2 - Monday sleep in 7am-12pm, return at 8.30pm- 10pm sleep in 7am-9.30am and Friday 8pm-10pm sleep in to Saturday 7am-9.30am. Back Saturday 5.30pm-10pm sleep in to Sunday 7am-9.30am
- You need an Enhanced with barring list for adults and children (we pay)
What’s in it for you?
- 34 days leave increasing to 39 (including bank hols and a “me day”)
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream800+ discounts on shops, holidays, days out, tech and more
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Support Worker
Company: Home Group Limited
Salary: £26,300 to £26,425 a year
Hours: Part-time
Location: Ipswich, IP1 3NE
Job type: Permanent
Posting date: 16 Sept 2026
Closing date: 28 Sept 2026
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Read more employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
