At a Glance
- Tasks: Support individuals with complex needs to live independently and coordinate support services.
- Company: Home Group Limited, a caring and inclusive workplace.
- Benefits: Competitive salary, 34-39 days leave, health cash plan, and instant pay access.
- Other info: Part-time role with flexible shifts and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while feeling valued and supported.
- Qualifications: Passion for supporting others and Level 3 Diploma in Care or equivalent experience.
The predicted salary is between 27500 - 28300 £ per year.
Support Coordinator
Company: Home Group Limited
Salary: £27,500 to £28,300 a year
Hours: Part-time
Location: Southampton, SO14 0BG
Working pattern: On-site
Job type: Permanent
Posting date: 16 Sept 2026
Closing date: 5 Oct 2026
Salary £27,500 pro rata plus 34 days leave (rising to 39 days [including bank holidays]) and health cash plan worth over £1140.
Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do:
- Lead support planning and coordinate our Support Workers to deliver person-centred support.
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
- Support Customers with daily tasks like budgeting, cooking and attending appointments.
- Work with multi-agency teams to safeguard and empower our customers.
- Help customers build independence and prepare for their move-on into the community.
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!
You have:
- Passion and experience in supporting others ideally in a supported housing setting.
- Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
- Experience assessing referrals and coordinating support.
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach.
Stronger together: We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- Part time role (30 hpw). Shifts are based on an 8 week rolling rota and include mornings, evenings, sleep ins and alternate weekends.
- Service based role working with men and women aged between 18 and 64 with enduring mental health and dual diagnosis.
- Team meetings held once every 4 weeks (included in contracted hours).
- You need an Enhanced with barring list (we pay).
- A vehicle insured for business use (and a license!), we’ll pay for any business mileage.
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Finally: Proud member of the Disability Confident employer scheme.
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Read more employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Home Group Limited, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Home Group Limited. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Home Group Limited's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Read more
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Home Group Limited. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Home Group Limited.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Home Group Limited.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Read more at Home Group Limited.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Home Group Limited that you're ready to hit the ground running in the Read more role.
