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- Tasks: Lead quality initiatives and provide insights to enhance service delivery.
- Company: Join a supportive team in Newcastle with a focus on care and consistency.
- Benefits: Earn £40,000 pa plus fantastic benefits and hybrid working options.
- Why this job: Make a real difference by improving service quality and driving change.
- Qualifications: Experience in quality management and strong analytical skills.
- Other info: Enjoy a collaborative environment with opportunities for personal growth.
Quality and Insights Manager
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Salary £40,000 per annum plus, 34 days leave, (this includes bank holidays and a me day) and the option to buy 5 more each year
Permanent, full time (37.5 hpw) hybrid working, minimum 2 days per week in our One Strawberry Lane office
Newcastle upon Tyne
We cant offer a CoS for this role
Home, xiskglj a place where you belong
Join our Customer Service Quality and Improvement te…
Quality and Insights Manager employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality and insights, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Quality and Insights Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality and Insights Manager role. Highlight your relevant experience and skills that align with our values and the job description. We want to see how you can bring your unique perspective to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples to demonstrate how you've improved service quality or provided valuable insights in previous roles. This will help us understand the impact you could have at StudySmarter.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our culture, so don’t be afraid to show us who you are and what you’re passionate about. A genuine touch can make all the difference!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Home Group Limited
✨Know Your Quality Metrics
Familiarise yourself with key quality metrics relevant to the role. Be prepared to discuss how you’ve used data to drive insights and improve service delivery in your previous positions.
✨Showcase Your Analytical Skills
Prepare examples of how you've analysed data to identify trends and make recommendations. Use specific instances where your insights led to tangible improvements in service or operations.
✨Understand the Company Culture
Research the company’s values and culture. Be ready to explain how your personal values align with theirs, especially regarding care and consistency in service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current challenges in quality management and how you can contribute to overcoming them.
