At a Glance
- Tasks: Support communities and improve neighbourhoods while providing excellent customer service.
- Company: Join Home Group's awesome housing team in the South East.
- Benefits: Earn £13.45 ph, enjoy 34 days leave, and access a health cash plan.
- Other info: Hybrid working with flexible hours and great training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Passion for customer service; knowledge of housing management is a bonus.
The predicted salary is between 13.45 - 13.45 £ per hour.
Earn £13.45 ph, £26,300 per annum and great benefits including Health Cash Plan.
Temporary (12 months contract), full time (37.5 hpw), hybrid working.
This is a great job opportunity to join Home Group's awesome housing team in the South East, providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
- Be visible and proactive on our estates to build strong links with our communities.
- Support housing managers with their patches to improve neighbourhoods.
- Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site.
- Complete and record routine safety checks in buildings and communities.
You get great training, support from friendly colleagues and a chance to make a real difference every day. A real passion for delivering excellent customer service and a genuine desire to help your customers is essential.
Knowledge of housing management and housing law, universal credit is a bonus, not a must. An appreciation that this is a role where you'll spend much of your time lone working in our local estates.
That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
This role is hybrid-based with one day a week in our Portsmouth office and the rest of the time spent working from home and out in our communities. However, if working from home isn't for you then you can base yourself at our Portsmouth office.
We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.
You’ll need a Standard DBS check done and we pay for that.
Benefits include:
- 34 days leave (this includes bank holidays and a 'me day'!)
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- 800+ discounts on shops, holidays, days out, tech and more.
- Career path with development and excellent training package.
Click APPLY NOW to see our Community Housing Assistant job description, find out about us and for help to apply.
Community Housing Assistant (Permanent) in Portsmouth employer: Home Group Limited
Home Group is an exceptional employer that prioritises the wellbeing and development of its employees, offering a supportive work culture where you can truly make a difference in the community. With a hybrid working model, generous leave entitlements, and a comprehensive health cash plan, employees enjoy a balanced work-life environment while receiving excellent training and career growth opportunities. Join us in Portsmouth to be part of a passionate team dedicated to delivering outstanding customer service and fostering strong community connections.
