At a Glance
- Tasks: Support individuals with substance misuse needs and help them achieve their goals.
- Company: Join a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Enjoy 34 days of leave, health cash plan, and flexible working hours.
- Other info: Hybrid role with great career growth opportunities and a supportive team culture.
- Why this job: Make a real impact by helping customers live their best lives every day.
- Qualifications: Passion for supporting others, excellent communication skills, and resilience.
About the role
Salary £27,500 per year plus Health Cash Plan and instant pay access with Stream. Home, a place where you belong. Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator! As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future. Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals. Be part of a transformative journey and make a real impact today!
What you'll do
- No two days are the same! One day you may be supporting a customer with a HAP workbook within a service, the next day you may be doing the same out in the community enjoying a coffee at the same time.
- You will be working with customers from a whole range of backgrounds, some with complex support requirements, so every day will be different and may not go as you planned.
- If you do find yourself with some spare time, you will be promoting the HAP, calling potential customers and promoting Home Achievement Program with relevant external agencies.
- Being proactive and ensuring that all customers engaged have clear and achievable expectations for submitting completed workbooks and clear guidance for future involvement with the HAP.
Why join us
Fancy going home each day knowing that you have helped change our customers' lives for the better? Then come and be part of one of the UK's Great Places to Work!
You have:
- A passion to support our customers to live their best life, working collaboratively with an eye for detail.
- The energy and drive to support our customers to learn new skills and improve confidence.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Excellent customer service and communication skills.
- The ability to monitor your own and learner's performance.
- Suitable learner qualifications preferred but not essential.
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Temporary (7 months contract), full time (37.5 hpw).
- You'll work Monday to Friday with flexible working hours when needed, managing your own diary.
- Hybrid role based from Eastlands Peterborough.
- You need an Enhanced with barring list / Standard / Basic DBS check (we pay).
What's in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a me day).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant access to pay with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Finally
For reasonable adjustments email. Roles can close early, so don't delay applying.
HAP Coordinator in Peterborough employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive legal team environment in the vibrant Newcastle city centre. With a commitment to inclusion and flexibility, employees enjoy generous benefits such as 34 days of leave, a matching pension contribution, and family-friendly policies, making it a truly rewarding place to build a meaningful career in housing management law.
