At a Glance
- Tasks: Support customers with tenancy management and ensure their homes are safe and well-maintained.
- Company: Join a supportive team at Home Group, focused on inclusion and wellbeing.
- Benefits: Earn £14.06 per hour, enjoy 34 days leave, and access 800+ discounts.
- Other info: Flexible part-time hours with great training and career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing management and a passion for helping others.
The predicted salary is between 14.06 - 14.06 £ per hour.
Earn £14.06 per hour, and great benefits including Health Cash Plan. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation. Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account. Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms/bed spaces/properties within set timescales. You get great training, support from friendly colleagues and a chance to make a real difference every day.
Experience in managing a housing caseload and handling landlord and housing management duties is required. Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Permanent, part-time (15 hpw), flexible working hours. You'll work a mixture of 8am to 4pm and 12pm to 8pm shifts, with a requirement to work one weekend day every other week. You'll work across dispersed supported housing properties in Wymondham.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups. The great news is that we'll pay your mileage! You'll need an Enhanced DBS check done and we pay for that.
That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 34 days leave, rising to 39 (including bank holidays and a “me day” to use for whatever you fancy). 800+ discounts on shops, holidays, days out, tech and more. Matching pension contribution (up to 7% and life insurance of 3x basic salary).
Locations
Housing Management Co-ordinator in Norfolk, Wymondham employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
