At a Glance
- Tasks: Lead a 24/7 supported service, managing housing and support for customers.
- Company: A caring organisation dedicated to providing a home where everyone belongs.
- Benefits: Competitive salary, health cash plan, and on-call shift payments.
- Other info: Permanent role with full-time hours and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in service management and a passion for supporting others.
The predicted salary is between 32000 - 32000 € per year.
Senior Services Manager
Based in Norwich
Permanent, full time 37.5 hpw
Salary circa £32,000 pa and great benefits including Health Cash Plan
On call shift payment of £14.30 per session
Home, a place where you belong
Youll manage our 24/7 supported service providing housing and support to 12 customers, along with the housing management of our dispersed properties.
Locations
Service Manager - Nights in Norfolk, Norwich employer: Home Group Limited
As a Service Manager - Nights in Norwich, you will be part of a dedicated team that prioritises the well-being and support of our customers. We offer a supportive work culture with excellent benefits, including a Health Cash Plan and competitive on-call shift payments, ensuring that you feel valued and rewarded. With opportunities for professional growth and development, this role provides a meaningful chance to make a difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Nights in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in providing support and housing management.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences related to service management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Manager - Nights in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience in managing services and supporting customers, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing support and housing management. We want to see your personality and enthusiasm come through!
Showcase Your Skills:Don’t forget to highlight your skills that are relevant to the job, like leadership, communication, and problem-solving. We’re looking for someone who can manage our service effectively, so let us know how you can do that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Home Group Limited
✨Know the Service Inside Out
Make sure you understand the specifics of the supported service you'll be managing. Familiarise yourself with the needs of the customers and the housing management aspect. This will show your potential employer that you're genuinely interested and prepared for the role.
✨Highlight Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. This will help illustrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, especially in a 24/7 environment. Think about scenarios related to customer support and crisis management, and be ready to discuss your thought process and decision-making skills.
✨Show Your Commitment to Customer Care
Emphasise your dedication to providing excellent support to customers. Share any relevant experiences that highlight your passion for helping others and how you can contribute to creating a welcoming home environment for the customers.
