Support Coordinator in Newcastle upon Tyne

Support Coordinator in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 25838 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead support planning and help customers live independently every day.
  • Company: Join a caring team at one of the UK's top 10 Great Places to Work.
  • Benefits: Enjoy 34 days leave, health cash plan, and excellent training opportunities.
  • Why this job: Make a real difference in people's lives while feeling valued and supported.
  • Qualifications: Experience in supporting others and coordinating support is essential.
  • Other info: Flexible rota for work-life balance and a supportive, inclusive environment.

The predicted salary is between 25838 - 30000 £ per year.

Salary £25,838 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140.

Permanent, full time (37.5 hpw) Newcastle upon Tyne.

Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We're brilliant at what we do, and we look after each other just as much as we support our customers. If you've ever felt like just a number in your current job, this could be the change you've been waiting for. You'll help people with complex needs live more independently, where no two days are the same. One moment you're helping someone take a big step towards their goals, the next you're supporting them through life's everyday ups and downs.

What's in it for you?

  • 34 days leave, pro-rated (including bank holidays and a me day)
  • Paid time off for volunteering
  • Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do:

  • Lead support planning and coordinate our Support Workers to deliver person-centred support
  • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
  • Support Customers with daily tasks like budgeting, cooking and attending appointments
  • Work with multi-agency teams to safeguard and empower our customers
  • Help customers build independence and prepare for their move-on into the community

Why join us?

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!

You have:

  • Passion and experience in supporting others ideally in a supported housing setting
  • Experience assessing referrals and coordinating support
  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach
  • An Enhanced DBS with barring list (don't worry we cover the cost).
  • A vehicle insured for business use and a valid driving licence (we'll pay for any business mileage).

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits:

  • Our service operates on a rota basis, but we believe in planning ahead to support work-life balance
  • Your manager provides a full year's rota in advance, giving you the ability to plan your personal life and stay organised throughout the year.
  • This is an office-based position in Elswick Road, with responsibilities that extend across our 25 community move-on properties and our 10 bed spaces within our 24-hour supported service.

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don't wait.

Support Coordinator in Newcastle upon Tyne employer: Home Group Limited

At Home Group, we pride ourselves on being an employer that truly values its staff, offering a supportive and inclusive work culture where every team member is recognised for their contributions. With generous benefits such as 34 days of leave, a health cash plan, and a clear career development path, our Newcastle upon Tyne location provides a fulfilling environment for Support Coordinators to thrive while making a meaningful impact in the lives of those we serve. Join us and experience a workplace where you are more than just a number, but a valued member of a dedicated team.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Coordinator in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to support coordination. Role-play with a friend or use online resources to boost your confidence and nail that interview!

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting others. Share personal stories or experiences that highlight your commitment to making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our amazing team culture right there.

We think you need these skills to ace Support Coordinator in Newcastle upon Tyne

Support Planning
Coordination of Support Workers
Person-Centred Support
Multi-Agency Collaboration
Budgeting Assistance
Crisis Management
Resilience
Assessment of Referrals
Independent Working
Driving Licence
Enhanced DBS Check
Communication Skills
Time Management
Empowerment of Customers

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Support Coordinator role. We want to see how you can bring your unique skills to our team, so don’t hold back!

Show Your Passion: Let your enthusiasm for supporting others shine through in your written application. We’re looking for candidates who genuinely care about making a difference, so share your motivation and experiences that reflect this.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts better!

Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details directly and can get back to you quickly. Plus, it shows you’re keen to join us at StudySmarter!

How to prepare for a job interview at Home Group Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Support Coordinator role. Familiarise yourself with the responsibilities like support planning and coordinating with Support Workers. This will help you demonstrate your passion and experience in supporting others during the conversation.

✨Showcase Your People Skills

As a Support Coordinator, you'll be working closely with customers and multi-agency teams. Prepare examples of how you've successfully supported individuals in the past, especially in challenging situations. Highlight your ability to remain calm under pressure and your resilient approach.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how they support their staff. This shows that you're genuinely interested in being part of their team and that you value a supportive work environment.

✨Be Yourself

The company values inclusion and diversity, so don’t be afraid to let your personality shine through. Share your unique experiences and perspectives, as this will help you connect with the interviewers and show that you would fit well within their team.

Support Coordinator in Newcastle upon Tyne
Home Group Limited
Location: Newcastle upon Tyne

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