Home Group is seeking a Service Readiness professional to ensure IT services transition smoothly into live use. You will coordinate readiness activities across projects, suppliers and support teams to enable seamless go-lives and strong ownership.
You'll identify risks, gaps and dependencies before services move to live, build relationships to keep change moving safely, and support service management processes while driving continual improvement and robust knowledge transfer before go-live.
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Service Transition Lead — Change & Go-Live in Newcastle upon Tyne employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
