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- Tasks: Lead support planning and coordinate support for customers with complex needs.
- Company: Join a caring team at one of the UK's top 10 Great Places to Work.
- Benefits: Enjoy 34 days leave, health cash plan, and competitive salary.
- Why this job: Make a real difference in people's lives every day while feeling valued.
- Qualifications: Experience in supporting others and strong organisational skills required.
- Other info: Flexible rota, excellent training, and career development opportunities.
The predicted salary is between 25838 - 30300 £ per year.
Salary £25,838 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140.
Permanent, full time (37.5 hpw) Newcastle upon Tyne.
Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day).
- Paid time off for volunteering.
- Pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
What you’ll do:
- Lead support planning and coordinate our Support Workers to deliver person-centred support.
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
- Support Customers with daily tasks like budgeting, cooking and attending appointments.
- Work with multi-agency teams to safeguard and empower our customers.
- Help customers build independence and prepare for their move-on into the community.
Why join us?
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Passion and experience in supporting others ideally in a supported housing setting.
- Experience assessing referrals and coordinating support.
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach.
- An Enhanced DBS with barring list (don’t worry we cover the cost).
- A vehicle insured for business use and a valid driving licence (we’ll pay for any business mileage).
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
Our service operates on a rota basis, but we believe in planning ahead to support work-life balance. Your manager provides a full year’s rota in advance, giving you the ability to plan your personal life and stay organised throughout the year. This is an office-based position in Elswick Road, with responsibilities that extend across our 25 community move-on properties and our 10 bed spaces within our 24-hour supported service.
Find out more. Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
Locations
Support Coordinator in Newcastle upon Tyne, North East employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Newcastle upon Tyne, North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support coordination. Role-play with a friend or use online resources to boost your confidence and nail that interview!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting others. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team!
We think you need these skills to ace Support Coordinator in Newcastle upon Tyne, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Support Coordinator role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: Let your enthusiasm for supporting others shine through in your written application. Share specific examples of how you've made a difference in someone's life, as this is what we truly value at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see your potential quickly!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us that you care about the details, which is crucial for a Support Coordinator role. And remember, apply through our website!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Coordinator inside out. Familiarise yourself with person-centred support and how to empower customers. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Passion
This role is all about helping others, so let your passion shine through! Share personal experiences or stories that highlight your commitment to supporting people with complex needs. It’s a great way to connect with the interviewers and demonstrate that you truly care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of examples from your past where you've successfully managed challenging situations, especially in a supported housing setting. This will showcase your resilience and initiative.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you’re not just interested in the job, but also in being part of their community and contributing positively.
