At a Glance
- Tasks: Manage rent accounts, reduce arrears, and support customers with financial help.
- Company: Join Home Group, one of the UK's Great Places to Work!
- Benefits: Enjoy 34 days leave, health cash plan, and flexible working.
- Other info: Work from home with occasional community visits and a supportive team.
- Why this job: Make a real impact while enjoying autonomy and career growth.
- Qualifications: Experience in income recovery and strong negotiation skills required.
The predicted salary is between 32000 - 38000 £ per year.
Salary £32,000 to £38,000 per annum dependent on skills and experience. Plus 34 days leave, rising to 39 and a health cash plan saving you and your children over £1140 a year. Permanent, full time (37.5 hpw), Hybrid role covering Oxfordshire and High Wycombe.
A Housing Manager with a spin, you'll be our income and arrears specialist. Your niche will be helping customers stay in their homes while protecting income for reinvestment. No estate inspections, no anti-social behaviour cases, just the space to specialise, work smart and make an impact. You will be home based, heading out into the community for arrears visits and court 1-2 days per week.
What you'll do:
- Proactively manage rent accounts to reduce arrears and prevent bad debt.
- Agree realistic repayment plans that balance customer needs and business goals.
- Support customers to maximise income through benefits and wider financial help.
- Work towards achieving targets set.
- Act early on risk, using data to spot issues before they escalate.
- Represent the organisation at court and work closely with internal partners.
Why join us:
This is your chance to shine with a clear specialism and real autonomy. You'll manage a wide geographical patch that keeps work interesting, while having the flexibility to work in a way that suits you. We invest in your development and support career progression across Home Group, so this role can be a springboard, not a sidestep. Be part of one of the UK's Great Places to Work!
You have:
- Experience managing rent accounts, arrears, or income recovery.
- Confidence negotiating repayment plans with empathy and clarity.
- Knowledge of welfare benefits or income maximisation, or equivalent experience.
- Strong organisation skills and manage your workload independently.
- A customer-first mindset, balancing support with firm decision making.
- A full driving licence and access to a vehicle.
The practical bits:
- You'll manage your own diary, working Monday to Friday with flexibility.
- You'll cover 2-3 patches. You'll mostly work from home, with one or two days a week on the road.
- You need a vehicle insured for business use, and we pay your mileage.
- You need an Enhanced DBS check that we pay for.
What's in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a me day) and the option to buy 5 more each year.
- 2 paid volunteering days each year.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
For reasonable adjustments email.
Housing Manager in Milton Keynes employer: Home Group Limited
Home Group is an exceptional employer that prioritises your professional growth and wellbeing, offering a unique opportunity to specialise as a Housing Manager in a supportive and flexible environment. With a generous benefits package including 34 days of leave, a health cash plan, and a commitment to career progression, you'll have the autonomy to make a real impact while enjoying a healthy work-life balance. Join us in creating a place where everyone belongs, and be part of one of the UK's Great Places to Work!
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Milton Keynes
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Home Group Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Home Group Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Home Group Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Home Group Limited. Apply directly through us to stand out!
We think you need these skills to ace Housing Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Home Group Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Home Group Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
